In-Home Installation Technician

Best Buy • North Canton, OH

21h • Onsite

About The Position

As an In-Home Installation Technician, you’ll deliver, install, integrate, and troubleshoot technology products such as home theater, computing, smart home, and networking products. You’ll also recommend solutions suited to customers’ lifestyles and technology needs based on conversations with them. You’ll partner with Geek Squad Agents, service partners, retail employees, and supply chain employees to support performance and Best Buy’s strategy and yearly initiatives.

Requirements

• Must be at least 21 years old.
• Must have a current, valid driver’s license and maintain a driving record that meets Best Buy safety standards.
• Ability to acquire and maintain any state or local licensing required to perform the job effectively within 90 days of hire.
• Ability to lift up to 75 pounds individually, with or without reasonable accommodation; up to 150 pounds as part of a team, with or without reasonable accommodation; and up to 250 pounds as part of a team using support tools such as harnesses or lifts.
• Six months of consumer electronics delivery, installation, integration, and troubleshooting experience.
• Six months of customer service experience.

Nice To Haves

• Six months of experience installing, integrating, and troubleshooting advanced or complex consumer electronics products.

Responsibilities

• Provide a seamless customer experience by advising customers on lifestyle recommendations for products and services and fulfilling those recommendations.
• Perform delivery, installation, integration, networking, and troubleshooting for consumer electronics devices.
• Lead two-person jobs and perform other work independently.
• Manage inventory and vehicle maintenance.
• Process paperwork and payments.
• Provide feedback and training opportunities.
• Follow safety guidelines.

Benefits

• Competitive pay.
• Great employee discount.
• Financial savings and retirement resources.
• Support for physical and mental well-being.
• Leaves of absence and potential pay sources, based on eligibility.
• Paid time off for eligible full-time and part-time employees, subject to applicable conditions.
• Certain roles may be eligible for incentive pay, subject to eligibility.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed