In-Home Installation Technician

Best Buy • Green Bay, WI

7d • Onsite

About The Position

As an In-Home Installation Technician, you are responsible for delivering, installing, integrating, and troubleshooting technology products, including home theater, computing, smart home, and networking products. You will recommend solutions tailored to customers’ lifestyles and technology needs based on conversations with them. You will partner with Geek Squad Agents, service partners, retail employees, and supply chain employees to support performance goals and Best Buy’s strategy and yearly initiatives.

Requirements

• Must be at least 21 years old.
• Must have a current, valid driver’s license and maintain a driving record that meets Best Buy safety standards.
• Ability to acquire and maintain any state or local licenses required to perform the job effectively within 90 days of hire.
• Ability to lift up to 75 pounds individually, with or without reasonable accommodation, and up to 150 pounds as part of a team, with or without reasonable accommodation.
• Ability to lift up to 250 pounds as part of a team using support tools such as harnesses or lifts.
• Six months of consumer electronics delivery, installation, integration, and troubleshooting experience.
• Six months of customer service experience.

Nice To Haves

• Six months of experience installing, integrating, and troubleshooting advanced or complex consumer electronics products.

Responsibilities

• Advise customers and fulfill lifestyle recommendations for products and services to provide a seamless customer experience.
• Perform delivery, installation, integration, networking, and troubleshooting duties for consumer electronics devices.
• Lead two-person jobs and perform other work independently.
• Manage inventory and vehicle maintenance.
• Process paperwork and payments.
• Provide feedback and training opportunities.
• Follow safety guidelines.

Benefits

• Competitive pay.
• Employee discount.
• Financial savings and retirement resources.
• Support for physical and mental well-being.
• Leaves of absence and potential pay sources, subject to eligibility and applicable circumstances.
• Paid time off for eligible full-time and part-time employees, subject to work location, employment status, salary or hourly status, and years of service.
• Some roles may be eligible for incentive pay, subject to applicable plans and eligibility.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed