In-Home Installation Technician

Best Buy • Overland Park, KS

12d • $17 - $24

About The Position

As an In-Home Installation Technician, you are responsible for delivering, installing, integrating, and troubleshooting technology products such as home theater, computing, smart home, and networking equipment. You also recommend solutions suited to customers’ lifestyles and technology needs based on conversations with them. You partner with Geek Squad Agents, service partners, retail employees, and supply chain employees to support performance and Best Buy’s strategy and yearly initiatives.

Requirements

• Must be at least 21 years old.
• Must have a current, valid driver’s license and maintain a driving record that meets Best Buy safety standards.
• Ability to acquire and maintain any state or local licensing required to perform the job effectively within 90 days of hire.
• Ability to lift up to 75 pounds individually, with or without reasonable accommodation, and up to 150 pounds as part of a team, with or without reasonable accommodation.
• Ability to lift up to 250 pounds as part of a team using support tools such as harnesses or lifts.
• Six months of consumer electronics delivery, installation, integration, and troubleshooting experience.
• Six months of customer service experience.

Nice To Haves

• Six months of experience installing, integrating, and troubleshooting advanced or complex consumer electronics products.

Responsibilities

• Provide a seamless customer experience by advising customers and fulfilling recommendations about products and services suited to their lifestyles.
• Perform delivery, installation, integration, networking, and troubleshooting of consumer electronics devices.
• Lead two-person jobs and perform other work independently.
• Manage inventory and vehicle maintenance.
• Process paperwork and payments.
• Provide feedback and training opportunities.
• Follow safety guidelines.

Benefits

• Competitive pay.
• Employee discount.
• Financial savings and retirement resources.
• Support for physical and mental well-being.
• Leave of absence options and potential pay sources, subject to eligibility and applicable circumstances.
• Paid time off for eligible full-time and part-time employees, based on work location, employment status, salary or hourly status, and years of service.
• Certain roles may be eligible for incentive pay.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed