In-Home Installation Technician

Best Buy • Winter Garden, FL

4d

About The Position

The In-Home Installation Technician delivers, installs, integrates, and troubleshoots technology products, including home theater, computing, smart home, and networking products. The role also involves recommending solutions that suit customers’ lifestyles and technology needs based on conversations with them. Technicians partner with Geek Squad Agents, service partners, retail employees, and supply chain employees to support performance and Best Buy’s strategy and yearly initiatives.

Requirements

• Must be at least 21 years old.
• Must have a current, valid driver’s license and maintain a driving record that meets Best Buy safety standards.
• Ability to acquire and maintain any state or local licensing required to perform the job effectively within 90 days of hire.
• Ability to lift up to 75 pounds with or without reasonable accommodation, and up to 150 pounds as part of a team with or without reasonable accommodation.
• Ability to lift up to 250 pounds as part of a team with support tools such as harnesses or lifts.
• At least 6 months of consumer electronics delivery, installation, integration, and troubleshooting experience.
• At least 6 months of customer service experience.

Nice To Haves

• At least 6 months of experience installing, integrating, and troubleshooting advanced or complex consumer electronics products.

Responsibilities

• Advise customers and fulfill lifestyle recommendations for products and services to provide a seamless customer experience.
• Perform delivery, installation, integration, networking, and troubleshooting of consumer electronics devices.
• Lead two-person jobs and perform other work independently.
• Manage inventory and vehicle maintenance.
• Process paperwork and payments.
• Provide feedback and training opportunities.
• Follow safety guidelines.

Benefits

• Competitive pay
• Employee discount
• Financial savings and retirement resources
• Support for physical and mental well-being
• Leaves of absence and potential pay sources, subject to eligibility
• Intermittent or reduced-schedule leave for certain medical or family care leaves
• Paid time off for eligible full-time and part-time employees
• Incentive pay for eligible roles

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed