Implementation Specialist

Dominion Payroll•Charlotte, NC

12d•$57,000 - $62,000

About The Position

Dominion Payroll is hiring an Implementation Specialist to serve as the main point of contact for new clients throughout implementation. The role builds customized payroll platforms in coordination with other services sold and relevant departments, gathers payroll data to balance the new system against prior quarterly and individual payroll information, and coordinates implementation status and additional product setup across departments. Dominion Payroll is an independent payroll and HCM company that emphasizes customized payroll and HR solutions, customer relationships, community involvement, and thoughtful use of AI to streamline workflows and provide client insights. The position offers a targeted hiring base salary range of $57,000 to $62,000, with actual pay dependent on factors including experience, training or education, transferable skills, business needs, and geographic location. The role may also be eligible for variable pay, equity, and benefits.

Requirements

Two to three years of payroll experience.
Strong analytical, problem-solving, and time-management skills.
Excellent written and verbal communication skills.
Attention to detail and the ability to manage multiple tasks in a fast-paced, deadline-oriented environment.
A willingness to learn, humility to listen, and strength in forming deep relationships.
Understand, embrace, and embody Dominion Payroll's core values.

Responsibilities

Serve as the main and single point of contact with new clients during the implementation process.
Build customized payroll platforms in coordination with other services sold and other departments as necessary.
Collect data to build current-year payroll and balance the new system against previous quarterly and individual payroll information.
Communicate implementation status with other departments and coordinate additional product setup.