Implementation Specialist

Dominion Payroll•Richmond, VA

12d•$57,000 - $62,000•Hybrid

About The Position

Dominion Payroll is seeking an Implementation Specialist to serve as the primary point of contact for new clients during implementation. The role builds customized payroll platforms in coordination with other services sold and relevant departments, gathers information to balance the new system against prior quarterly and individual payroll records, and coordinates implementation status and additional product setup with other departments. Dominion Payroll is an independent payroll and HCM company that emphasizes customized payroll and HR solutions, customer relationships, community involvement, and employee learning and advancement. The company describes its workplace as thoughtfully integrating AI to streamline workflows and provide insights for clients. This role offers a hybrid work arrangement with the option to work from home two days a week. The targeted hiring base salary range is $57,000–$62,000; the role may also be eligible for variable pay, equity, and benefits.

Requirements

Two to three years of payroll experience.
Strong analytical, problem-solving, and time-management skills.
Excellent written and verbal communication skills.
Attention to detail and the ability to manage multiple tasks in a fast-paced, deadline-oriented environment.
A willingness to learn, humility to listen, and strength in forming deep relationships.
Understand, embrace, and embody Dominion Payroll's core values.

Responsibilities

Serve as the main and single point of contact with new clients during the implementation process.
Build customized payroll platforms in coordination with other services sold and other departments as necessary.
Collect data to build current-year payroll and balance the new system against previous quarterly and individual payroll information.
Communicate implementation status with other departments and coordinate additional product setup.