Implementation Specialist

Dominion Payroll•Tampa, FL

About The Position

Dominion Payroll is hiring an Implementation Specialist to serve as the primary point of contact for new clients during implementation. The role builds customized payroll platforms in coordination with services sold and other departments, collects the data needed to balance the new system against prior quarterly and individual payroll information, and communicates implementation status while coordinating additional product setup. The position calls for payroll experience, strong analytical and communication skills, attention to detail, and the ability to manage multiple tasks in a fast-paced, deadline-oriented environment. Dominion Payroll is an independent, locally owned payroll and HCM company and an original partner in the iSolved Network. The company emphasizes customer relationships, customized payroll and HR solutions, community involvement, and thoughtful use of AI to support its work. Its stated core values include taking action, rising above challenges, passion, excellence, community, creating a thriving culture, and finding a way forward. The targeted hiring base salary range is $57,000 to $62,000. Actual base pay depends on factors including work experience, training and education, transferable skills, business needs, and geographic location. The role may also be eligible for variable pay, equity, and benefits.

Requirements

  • Two to three years of payroll experience.
  • Strong analytical, problem-solving, and time-management skills.
  • Excellent written and verbal communication skills.
  • Attention to detail and the ability to manage multiple tasks in a fast-paced, deadline-oriented environment.
  • A willingness to learn, humility to listen, and strength in building deep relationships.
  • Understand, embrace, and embody Dominion Payroll's core values.

Responsibilities

  • Serve as the main and single point of contact for new clients during the implementation process.
  • Build customized payroll platforms in coordination with other services sold and other departments as needed.
  • Collect data to build current-year payroll and balance the new system against previous quarterly and individual payroll information.
  • Communicate implementation status with other departments and coordinate additional product setup alongside implementation setup.

Benefits

  • Freedom to work from home two days a week.
  • Robust 401(k) match program.
  • Significant paid time off and company-paid holidays.
  • 16 hours of paid community volunteer time off.
  • Monthly company-wide happy hours.
  • Bring-your-dog-to-work days.
  • Friday lunch.
  • Close at 4 p.m. on Fridays.
  • Wellness and employee assistance programs.
  • Role may be eligible for variable pay, equity, and benefits.
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