Implementation Consultant - GA - On Site

Distro • Duluth, GA

1d • Onsite

About The Position

Vensure Employer Solutions is a privately held provider of HR technology, managed services, and global business process outsourcing. The company and its service providers serve more than 95,000 businesses and process over $135 billion in annual payroll. The Implementation Consultant serves as a subject matter expert in their functional area and oversees implementations for new PEO clients. The role coordinates cross-functional teams, supports regulatory compliance, and delivers an exceptional client experience.

The consultant leads full client implementations, gathers client requirements, configures PEO solutions, and serves as the primary client contact throughout implementation. Responsibilities include guiding clients on system configuration and best practices, training them on the PEO system, and resolving technical or process-related issues. The role also collaborates with Sales, Client Relations, Payroll, and other teams; maintains expertise in industry trends, workflows, benefit regulations, and complex client situations; and recommends improvements to implementation processes, methodologies, tools, and templates.

This position is based in an indoor office environment. Employees are frequently seated and use computers and office equipment, with occasional standing, walking, and movement around the building. Moderate office noise is typical. Reasonable accommodations are available to enable individuals with disabilities to perform essential functions.

Requirements

• High school diploma/GED, or an equivalent combination of experience, skills, and education, including non-traditional degree programs, certifications, or job training programs.
• At least 3 years of related work experience.
• Proficiency in HR software and tools, specifically PrismHR.
• Strong understanding of payroll and HR processes, regulations, and compliance requirements.
• Experience in implementation, payroll, or a related field, including managing multiple implementations and meeting deadlines.
• Knowledge of relevant federal and state regulations related to benefit administration.
• Proficiency in Microsoft Office Suite, including Word, Excel, and PowerPoint.
• Excellent written and verbal communication and interpersonal skills, including the ability to build rapport with clients and internal teams.
• Strong problem-solving skills, including the ability to analyze complex situations and develop effective solutions.
• Attention to detail and analytical skills for data analysis and quality control.
• Ability to prioritize and reprioritize work to meet changing business objectives and deadlines.
• Ability to organize work and balance workloads according to task urgency.
• Ability to remain calm and professional under pressure, including in escalated or emotionally charged situations.
• Consistently produce neat, accurate, and thorough work.
• Ability to work effectively with others, build team dynamics, and foster cooperation.
• Frequently sit; occasionally stand and walk, and occasionally move about the building to access equipment or retrieve mail.
• Use computers and office equipment frequently; repetitive motions may involve the wrists, hands, and fingers.
• May occasionally move objects weighing up to 20 pounds.

Nice To Haves

• Industry certification is beneficial but not required; examples include FPC, CPP, PHR, SHRM-CP, and PMP.

Responsibilities

• Lead the implementation process for new PEO clients to ensure a seamless transition.
• Manage full implementations by understanding client requirements and configuring PEO solutions accordingly.
• Serve as the primary client contact during implementation, addressing concerns, answering questions, and providing guidance on system configuration and best practices.
• Train clients to use the PEO system effectively and support adoption and transition.
• Troubleshoot and resolve technical or process-related issues during implementation.
• Collaborate with Sales, Client Relations, Payroll, and other cross-functional teams.
• Maintain subject matter expertise in industry trends, workflows, benefit regulations, and complex client situations.
• Identify and recommend process improvements and efficiency gains in benefit implementations.
• Contribute to improvements in implementation methodologies, tools, and templates.
• Work with peers and leadership to align and maintain consistency in implementation practices.
• Attend webinars, seminars, and other training.
• Perform other assigned ad hoc duties or projects.

Benefits

• Medical, dental, and vision coverage.
• 401(k) retirement plan with company match.
• Paid time off, holidays, parental leave, and sick leave as required by applicable state law.
• Life insurance.
• Short-term disability and long-term disability coverage.
• Employee assistance program (EAP).
• Flexible spending account (FSA) and health savings account (HSA).
• Identity theft protection.
• Critical illness, accident, cancer, and hospital protection coverage.
• Legal insurance and pet insurance.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED