Implementation Consultant - GA - On Site

Vensure Employer Solutions • Duluth, GA

2d • Onsite

About The Position

The Implementation Consultant is a subject matter expert in the relevant functional area and oversees implementation for new PEO clients. The role coordinates with cross-functional teams, configures PEO solutions to client requirements, supports regulatory compliance, and works to provide an exceptional client experience. The consultant serves as the primary client contact during implementation, provides system guidance and training, troubleshoots issues, and contributes to process improvements and consistent implementation practices. The position is on site in Georgia.

Requirements

• High school diploma/GED or an equivalent combination of experience, skills, and education is required.
• At least 3 years of related work experience.
• Proficiency in HR software and tools, specifically PrismHR.
• Strong understanding of payroll and HR processes, regulations, and compliance requirements.
• Proven experience in implementation, payroll, or a related field.
• Demonstrated ability to manage multiple implementation projects simultaneously and meet deadlines.
• Knowledge of relevant federal and state regulations pertaining to benefit administration.
• Proficiency in Microsoft Office Suite, including Word, Excel, and PowerPoint.
• Excellent written and verbal communication and interpersonal skills, including the ability to establish rapport with clients and internal teams.
• Problem-solving ability, including analyzing complex situations and providing effective solutions.
• Strong attention to detail and analytical skills for data analysis and quality control assessments.
• Ability to prioritize and reprioritize as business objectives and requirements change, balance workloads, and remain organized.
• Ability to remain calm under pressure and communicate professionally in escalated or emotionally turbulent situations.
• Ability to assess the neatness, accuracy, and thoroughness of assigned work.
• Ability to work effectively with others, build strong team dynamics, and foster cooperation.
• Must be able to sit frequently and remain stationary 75–100% of the time; occasionally stand, walk, and move about the building.
• Must be able to constantly communicate with team members and employees and operate a computer and office productivity equipment.
• Must be able to perform repetitive motions involving the wrists, hands, or fingers; use close vision and adjust focus; and sustain moderate concentration and prolonged mental effort.
• May occasionally need to move objects weighing up to 20 pounds.

Nice To Haves

• Industry certification is not required but would be beneficial, such as FPC, CPP, PHR, SHRM-CP, or PMP.

Responsibilities

• Lead the implementation process for new PEO clients and ensure a seamless transition to Vensure’s services.
• Understand client requirements and configure PEO solutions to meet their needs.
• Serve as the primary client contact during implementation, address concerns and questions, and advise on system configuration and best practices.
• Train and guide clients in using the PEO system to support a smooth transition and user adoption.
• Troubleshoot and resolve technical or process-related implementation issues.
• Collaborate with Sales, Client Relations, Payroll, peers, and leadership.
• Stay current on industry trends, best practices, workflows, processes, complex client situations, and benefit regulations.
• Identify opportunities to improve benefit implementation processes and efficiency.
• Contribute to improvements in implementation methodologies, tools, and templates.
• Promote consistency and alignment in implementation practices across the organization.
• Attend webinars, seminars, and other trainings.
• Perform other ad hoc duties or projects as assigned.

Benefits

• Medical, dental, and vision coverage
• 401(k) with company match
• Paid time off, holidays, parental leave, and sick leave as required by applicable state law
• Life insurance
• Short-term disability
• Long-term disability
• Employee assistance program (EAP)
• Flexible spending account (FSA)
• Health savings account (HSA)
• Identity theft protection
• Critical illness insurance
• Accident insurance
• Cancer insurance
• Hospital protection
• Legal insurance
• Pet insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED