PEO Implementation Consultant - AZ - On Site

Vensure Employer Solutions•Chandler, AZ

7d•Onsite

About The Position

The Implementation Consultant is a subject matter expert in the relevant functional area and oversees implementation for new PEO clients. The role involves understanding client requirements, configuring PEO solutions, coordinating with cross-functional teams, and ensuring compliance with relevant regulations while delivering an exceptional client experience. The consultant serves as the primary client contact during implementation, provides training and guidance on the PEO system, and troubleshoots technical or process-related issues. The position also contributes to improving implementation processes, tools, and methodologies.

Requirements

High school diploma/GED, or an equivalent combination of experience, skills, and education, including relevant non-traditional degree programs, certifications, or job training.
At least 3 years of related work experience.
Proficiency in HR software and tools, specifically PrismHR.
Strong understanding of payroll and HR processes, regulations, and compliance requirements.
Proven experience in implementation, payroll, or a related field.
Experience managing multiple implementation projects simultaneously and meeting deadlines.
Knowledge of federal and state regulations pertaining to benefit administration.
Proficiency in Microsoft Office Suite, including Word, Excel, and PowerPoint.
Excellent written and verbal communication and interpersonal skills, including the ability to establish rapport with clients and internal teams.
Problem-solving ability and skill in analyzing complex situations and providing effective solutions.
Strong attention to detail and analytical skills for data analysis and quality control assessments.
Ability to prioritize and reprioritize work to meet changing business objectives and requirements, balance workloads, and respond to task urgency.
Ability to remain calm under pressure and communicate professionally in escalated or emotionally turbulent situations.
Ability to maintain organization and assess the neatness, accuracy, and thoroughness of assigned work.
Ability to work effectively with others, build strong team dynamics, and foster cooperation.

Nice To Haves

Industry certifications such as FPC, CPP, PHR, SHRM-CP, or PMP; certification is not required but would be beneficial.

Responsibilities

Lead the implementation process for new PEO clients and ensure a seamless transition to company services.
Understand client requirements and configure PEO solutions to meet their needs.
Serve as the primary client contact during implementation, addressing concerns, answering questions, and providing guidance on system configuration and best practices.
Train and guide clients in using the PEO system to support a smooth transition and user adoption.
Troubleshoot and resolve technical or process-related implementation issues.
Collaborate with Sales, Client Relations, Payroll, peers, and leadership.
Stay current on industry trends, best practices, workflows, processes, complex client situations, and benefit regulations.
Identify process improvements and efficiency gains in benefit implementations, and contribute to enhancements in implementation methodologies, tools, and templates.
Attend webinars, seminars, and other training.
Perform other duties and projects as assigned.

Benefits

Medical, dental, and vision coverage.
401(k) with company match.
PTO, holidays, parental leave, and sick leave as provided by applicable state law.
Life insurance.
Short-term disability and long-term disability.
Employee assistance program (EAP).
Flexible spending account (FSA) and health savings account (HSA).
Identity theft protection.
Critical illness, accident, cancer, and hospital protection.
Legal insurance and pet insurance.