Product Consultant - AZ - On Site

Vensure Employer Solutions • Chandler, AZ

7d • Onsite

About The Position

The Product Consultant is part of the PrismHR Professional Services Team and implements new customers while consulting existing customers on software and industry best practices for the PrismHR core platform. Consultants independently lead customers through implementations and projects, providing industry expertise and product best-practice guidance. Knowledge of PEO/ASO/staffing, benefits/payroll, and technical topics is crucial. The role is described as on-site, with a remote possibility for out-of-state candidates.

Requirements

• Five years of experience in PEO/ASO/staffing, payroll, and implementation software.
• Ability to work independently and understand and solve complex problems.
• Excellent verbal and written communication skills and strong presentation skills.
• Ability to prioritize and manage multiple tasks and projects in a fast-paced environment.
• Experience defining and documenting workflows and processes.
• Strong technical inclination and desire to learn continuously.

Responsibilities

• Own customer relationships, understand business requirements, and provide best-practice guidance on implementing PrismHR solutions from technical and industry perspectives.
• Document requirements using cases in functional design documents and understand Statements of Work, including project scope, assumptions, deliverables, and estimated hours and schedules.
• Maintain customer-project documentation and detailed notes, and communicate project status proactively and regularly to management.
• Independently manage multiple projects to ensure deliverables meet established quality standards and customer expectations.
• Work with a cross-functional team to develop and implement solutions in an Agile environment.
• Design and execute complex merges and customer processes.
• Deliver presentations remotely and in person to customers at PrismHR and industry events.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed