Implementation Consultant Intern

PAYLOCITY CORPORATION•Town of Pittsford, NY

2d•Onsite

About The Position

The Implementation Consultant Intern joins Paylocity’s Implementation team, which guides clients through onboarding and configuration of Paylocity solutions. This 12-week summer internship provides structured training and supervised, hands-on experience with client projects, requirements gathering, system configuration and validation, data analysis, and change support. Interns learn through onboarding, mentorship, job shadowing, guided system practice, learning activities, product demonstrations, and exposure to client interactions. They will complete a meaningful project aligned with Implementation goals and present findings and recommendations at midpoint and final presentations. The internship is intended to develop skills for a potential full-time opportunity after graduation. This is a 100% in-office position in Rochester, New York. Remote and hybrid work are not available. The intern must work onsite five days per week, from 8:00 a.m. to 5:00 p.m. local time.

Requirements

Be actively enrolled in a bachelor’s degree program with anticipated graduation between December 2027 and Spring 2028.
Have a GPA of 3.0 or higher.
Demonstrate technical aptitude and proficiency in Microsoft Word, PowerPoint, and Excel.
Have excellent written and verbal communication skills and a client-centric, professional approach.
Have strong time-management, organization, critical-thinking, resourcefulness, and problem-solving skills.
Demonstrate attention to detail and commitment to accuracy, process adherence, and confidentiality.
Be able to manage multiple assignments, adapt in a fast-paced environment, accept feedback, and collaborate effectively in a team setting.
Be able to sit for extended periods, typically seven to eight hours per day.
Be able to operate computer and phone systems, type, and work across multiple software programs and inquiries simultaneously.
Be able to work onsite in Rochester, NY, five days per week from 8:00 a.m. to 5:00 p.m. local time.

Nice To Haves

A major in Business, Human Resources, Finance, Accounting, Information Systems, Data Analytics, Communications, Liberal Arts, or a related field, with an interest in client consulting, HCM technology, payroll, or project management.
Prior customer service, client-facing, leadership, project, internship, or team-based experience.
Experience using Excel formulas, PivotTables, data manipulation, or data analysis.

Responsibilities

Observe and assist with client implementation activities, including meeting preparation, discovery sessions, project updates, follow-up documentation, and implementation planning.
Communicate professionally with clients and internal partners under supervision to gather information, provide approved updates, clarify routine requirements, and document next steps.
Support collecting, organizing, mapping, and validating client data for conversion into Paylocity HCM solutions.
Use Microsoft Excel to review data, identify discrepancies, perform basic analysis, and support balancing and quality-control activities.
Assist with documenting client business requirements for payroll, HR, time and labor, and other assigned HCM functions.
Participate in guided system setup and configuration-review activities to learn how client requirements are translated into Paylocity solutions.
Support testing and validation by comparing expected results with system output, documenting variances, and escalating questions to the assigned Implementation Consultant or mentor.
Maintain accurate project notes, action items, client requirements, and status updates in designated company systems.
Collaborate with Implementation Consultants and cross-functional partners, including Sales, product subject matter experts, project managers, and support teams, to understand ownership and assist with timely issue resolution.
Research routine implementation questions using approved resources and escalate complex or high-risk concerns to the assigned Implementation Consultant or leader.
Participate in team meetings, training sessions, workshops, job shadows, and feedback discussions, applying coaching to improve technical knowledge, communication, organization, and client readiness.
Complete an internship project addressing an Implementation business need, analyze findings, and recommend practical improvements.