Implementation Consultant

Solventum•Murray, UT

2d•Remote

About The Position

Solventum is seeking an Implementation Consultant to help deploy and configure its products and support healthcare clients’ implementation needs. The role works with clients and internal teams to assess existing coding, clinical documentation improvement (CDI), and visit workflows, and to validate that proposed future-state workflows align with project objectives. The consultant configures, tests, and validates Solventum Revenue Cycle application environments; coordinates issue resolution and configuration change control; and works with support and escalation teams on troubleshooting and root-cause analysis. The role also trains system administrators and end users, leads testing and go-live support, and keeps current on product features, business issues, policies, and implementation options. The consultant contributes to implementation resources by developing and updating educational materials, documentation, tools, and programs. The position is remote in the United States and may involve up to 10% domestic or international travel. New hires with a start date of October 1, 2025, or later must travel to a designated company location for on-site onboarding; the company coordinates and pays associated travel expenses under its travel policy. Relocation assistance may be authorized. The stated expected compensation range for U.S. applicants is $96,000–$132,000, including base pay plus variable incentive pay if eligible. The role may be eligible for medical, dental, vision, savings and spending accounts, disability and life insurance, voluntary benefits, paid absences, and retirement benefits.

Requirements

Bachelor’s degree or higher from an accredited university and at least four years of experience supporting and/or implementing software; alternatively, a high school diploma/GED or higher from an accredited institution and at least eight years of experience supporting and/or implementing software.
At least two combined years of working knowledge of hospital and/or professional healthcare coding workflows.
At least two years of experience in a client-facing implementation role.
Legally authorized to work in the country of employment without sponsorship for employment visa status.

Nice To Haves

Experience supporting Solventum 360 Encompass, Health Data Management (HDM), and Rule Definition Language (RDL), preferably in a healthcare setting.
Knowledge of Solventum 360 Encompass Professional products.
Electronic medical record implementation experience.
Ability to solve problems logically, methodically, and efficiently.
Self-starter with analytical and critical-thinking ability, strong problem-solving skills, and organizational skills.
Knowledge of SQL, Windows Server, and networking.
Strong written and verbal communication skills and ability to maintain strong customer relations in a fast-paced environment.
Ability to quickly learn and apply new tools and technology.

Responsibilities

Collaborate with clients and Solventum team members to deploy and configure Solventum products, complete project deliverables, and serve implementation needs.
Assess customers’ current coding, CDI, and visit workflows and validate that proposed future-state workflows fit project objectives.
Lead and work with clients and Solventum team members to configure, test, and validate Solventum Revenue Cycle application environments.
Lead issue resolution and communicate with client and internal teams about resolution and configuration change control; track and document encountered issues.
Isolate and analyze issues, partnering with support and escalation teams on root-cause analysis and troubleshooting.
Train system administrators and end users on maintenance and administration of Solventum products.
Lead testing and go-live support, including working with customer teams on issue resolution and configuration changes.
Stay current on product features, functions, business issues, policies, and implementation options.
Develop and update educational materials, documentation, tools, and programs to support the growth of implementation infrastructure.
Comply with corporate policies, procedures, and security standards while performing assigned duties.