Imaging Supervisor

Jupiter Medical Center•Lexington, MA

About The Position

The Imaging Supervisor performs management duties under the direction of imaging leadership, including leading direct reports, developing team schedules, maintaining productivity, expediting patient flow and communication, and overseeing quality and supply ordering. This is a working supervisor role that also performs imaging procedures as needed. The supervisor supports excellent patient care and service, maintains proficiency in IT systems including Cerner, PACS, RIS, and Connect Care, and demonstrates flexibility to maintain workflow. The role requires resolving customer problems, meeting timelines that support customer satisfaction, maintaining licensure, and staying current with changes in the field. The supervisor applies knowledge of human anatomy and pathology to provide quality images for interpretation. The role includes human resources responsibilities such as recruitment, competencies, evaluations, and professional development. The supervisor manages clinical quality assurance and safety programs in accordance with state and federal regulations, applies leadership techniques, supports staff decision-making, monitors the effectiveness of information shared with staff, and enforces hospital and personnel policies and procedures. The supervisor may serve on hospital and Patient Care Services committees, teams, and work groups as requested, and performs other duties as assigned. Team members are expected to support safe patient care, shared decision-making, collaboration, and the medical center’s Process Improvement system, including active use of its concepts and tools. Leadership competencies include establishing relationships, developing talent, motivating others, emotional intelligence, integrity, strategic thinking, championing change and innovation, effective communication, promoting diversity and inclusion, and holding self and others accountable.

Requirements

High school graduate or equivalent.
Graduate of a Diagnostic Imaging accredited program or equivalent.
Certificate or registry from a Diagnostic Imaging accredited program.
Florida State Licensure as a Certified Radiologic Technologist.
American Heart Association BLS for Health Care Provider.
Maintain required professional licensing and/or certifications.
Complete annual Joint Commission mandatory education, in-service and health requirements, including attendance at new employee orientation.
Participate in the TB/PPD Surveillance Program.

Nice To Haves

Minimum of 3 years of lead/management experience preferred.

Responsibilities

Lead direct reports under the direction of imaging leadership.
Develop team schedules and maintain productivity.
Expedite patient flow and communication to ensure service excellence.
Oversee quality and ordering of supplies.
Perform imaging procedures as needed.
Maintain proficiency in IT systems including Cerner, PACS, RIS, and Connect Care.
Resolve customer problems and meet timelines for customer satisfaction.
Maintain licensing and stay current with changes in the field.
Use knowledge of human anatomy and pathology to produce quality images for interpretation.
Recruit new team members and oversee competencies, evaluations, and professional development.
Manage clinical quality assurance and safety programs in accordance with state and federal regulations.
Use and model current leadership techniques, encourage staff decision-making, and provide leadership in complex situations.
Monitor the effectiveness of information disseminated to staff and change it as needed.
Understand and enforce hospital and personnel policies and procedures.
Serve on hospital and Patient Care Services committees, teams, and work groups as requested.
Support shared decision-making, collaboration, and active use of Process Improvement concepts and tools.
Perform other duties as assigned.