Imaging Specialist

Med-Metrix•Arlington, VA

2d•$20 - $22

About The Position

The Imaging Specialist ensures that all patient encounters are received and prepared for scanning accurately and on time. The role requires knowledge of HIPAA guidelines and the ability to work with physicians and other healthcare providers. The specialist prepares and scans paper medical records, maintains the integrity of the legal medical record, and carries out scanner troubleshooting and routine maintenance. The position also maintains scanning activity records, supports and trains staff, assists customers, and serves as a resource on organizational policies and procedures. The role requires compliance with HIPAA and information security policies, including limiting access to protected health information (PHI) to the minimum necessary for assigned duties. Work takes place in a well-lighted and ventilated office setting with frequent interruptions and minimal occupational exposure to infectious diseases, blood-borne pathogens, hazardous chemicals, noxious odors, latex, or musculoskeletal injuries. The employee must follow Hospital safety standards and be able to follow directions, collaborate, and handle stress. A smartphone or other electronic device capable of downloading applications is required for multifactor authentication and security purposes.

Requirements

High school graduate or equivalent.
At least 2 years of experience in a medical record department.
Previous medical record experience.
Proficiency in Microsoft Office Suite.
Ability to work weekends and/or holidays on a rotating schedule.
Strong interpersonal skills and ability to communicate well at all levels of the organization.
Strong problem-solving and creative skills, with the ability to exercise sound judgment and make decisions based on accurate and timely analyses.
High level of integrity and dependability, with a strong sense of urgency and results orientation.
Excellent written and verbal communication skills.
Ability to follow directions, collaborate with others, and handle stress.
Possess a smartphone or electronic device capable of downloading applications for multifactor authentication and security purposes.
Ability to meet the role’s physical demands, including occasional movement around the work area, sitting, manual tasks, operating office equipment, extending arms, kneeling, talking, hearing, and light lifting up to 15 pounds.

Responsibilities

Verify receipt of inpatient and outpatient discharged records using reconciliation measures, and follow up on missing records to ensure timely receipt.
Prepare paper charts for scanning, confirming the patient name, medical record number, and account number appear on every page, front and back.
Repair forms as needed, including torn, wrinkled, folded, or dog-eared pages.
Preserve the integrity of the legal medical record by removing staples and paper clips and identifying and separating multipart forms before scanning originals.
Copy damaged documents so they can be fed through the scanner without difficulty.
Scan all paper documents within each medical record.
Troubleshoot and perform routine scanner maintenance, including replacing or ordering parts, taking appropriate action when the scanner is not working properly, and cleaning it with appropriate solutions and materials as needed.
Maintain daily scanning logs and weekly activity reports for data collection.
Train new staff, promote teamwork, and assist customers.
Serve as a resource for organizational policies and procedures.
Use, protect, and disclose patients’ protected health information only in accordance with HIPAA standards.
Comply with Information Security and HIPAA policies and procedures, limiting PHI viewing to the minimum necessary for assigned duties.
Perform other duties as assigned.
Operate office machines properly and in accordance with Hospital safety standards.