Imaging Specialist

Med Metrix•Arlington, VA

About The Position

The Imaging Specialist ensures patient encounters are received and prepared for scanning accurately and promptly. The role requires knowledge of HIPAA guidelines and the ability to work with physicians and other healthcare providers. The specialist verifies records, prepares and scans paper medical documents, maintains scanning equipment and activity records, and supports coworkers and customers. Patient protected health information must be used, protected, and disclosed in accordance with HIPAA and information security policies, with access limited to the minimum necessary for assigned duties. The position is based in a well-lighted and ventilated office setting with frequent interruptions and minimal occupational exposure to infectious diseases, blood-borne pathogens, hazardous chemicals, noxious odors, latex, or musculoskeletal injuries. The employee must follow hospital safety standards and use office machines properly. Work involves occasional movement around the work area, sitting, manual tasks, operating office equipment, extending the arms, kneeling, talking, and hearing, as well as light lifting up to 15 pounds. The employee must be able to follow directions, collaborate with others, and handle stress. A smartphone or other electronic device capable of downloading applications is required for multifactor authentication and security purposes.

Requirements

High school diploma or equivalent.
At least 2 years of experience in a medical record department.
Previous medical record experience.
Ability to work weekends and/or holidays on a rotating schedule.
Proficiency in Microsoft Office Suite.
Strong interpersonal skills and ability to communicate well at all levels of the organization.
Strong problem-solving and creative skills, with sound judgment and the ability to make decisions based on accurate and timely analyses.
High integrity and dependability, with a strong sense of urgency and a results-oriented approach.
Excellent written and verbal communication skills.
Smartphone or electronic device capable of downloading applications for multifactor authentication and security purposes.
Ability to follow directions, collaborate with others, and handle stress.
Ability to perform occasional movement around the work area, sit, perform manual tasks, operate office equipment, extend arms, kneel, talk, hear, and lift up to 15 pounds.
Ability to operate office machines properly and in accordance with hospital safety standards.

Responsibilities

Verify receipt of inpatient and outpatient discharged records using reconciliation measures and follow up on missing records to ensure timely receipt.
Prepare paper charts for scanning, confirming the patient name, medical record number, and account number appear on every page, front and back.
Repair damaged forms as needed, including torn, wrinkled, folded, or dog-eared pages.
Protect the integrity of the legal medical record by removing staples and paper clips and identifying and separating multipart forms before scanning the original.
Copy damaged documents as needed so they can be fed through the scanner without difficulty.
Scan all paper documents within each medical record.
Troubleshoot and perform routine scanner maintenance, including replacing or ordering parts, responding appropriately to scanner malfunctions, and cleaning the scanner with appropriate materials and solution.
Maintain daily scanning logs and weekly activity reports for data collection.
Train new staff, promote teamwork, and assist customers.
Serve as a resource to organization members regarding policies and procedures.
Use, protect, and disclose patients’ protected health information only in accordance with HIPAA standards.
Comply with information security and HIPAA policies and procedures, and limit viewing of protected health information to the minimum necessary for assigned duties.
Perform other duties as assigned.