IDD Housing Case Manager - Temporary

Jewish Family Service of Colorado•Denver, CO

1d•Onsite

About The Position

The IDD Housing Case Manager integrates intake, case management, housing navigation, and payment processing to support adults and children with intellectual and developmental disabilities (IDD) and their families in achieving housing stability after experiencing homelessness. Grounded in disability justice and self-determination, the role serves as a central point of contact, partnering with clients as experts in their own lives to provide assessments, referrals, and direct assistance. The position delivers trauma-informed, person-centered services that center dignity, choice, and autonomy, and processes payments on clients’ behalf. The Case Manager works with the IDD Housing Navigator and builds relationships with clients, host home providers, landlords, residential agencies, and community partners while following program guidelines and documentation standards. This temporary position requires up to 30 hours per week and is anticipated to continue through early January. Work takes place primarily in the community, with routine requirements to be at the home office at 3201 South Tamarac Dr., Denver, Colorado 80231. Hours are generally during regular business hours, with occasional flexibility to support agency needs. Travel between multiple sites and community locations is part of regular duties; mileage reimbursement is provided in accordance with agency policy. Completion of the primary COVID-19 vaccination series is required before employment begins. Jewish Family Service of Colorado is a nonprofit human services organization serving people in need regardless of circumstances or religious beliefs. It offers more than 30 programs and services, including food security, housing stability, mental health counseling, aging care, employment support, disability services, and farming. JFS takes a holistic approach to assessing individual and family needs and providing appropriate services. The agency is dedicated to equal employment opportunity and does not discriminate on the basis of legally protected status.

Requirements

Preferred: at least one year of experience working with adults with IDD and/or working as a case manager.
Demonstrated commitment to disability inclusion, equity, and person-centered practice; lived experience or strong allyship with the disability community is valued.
Strong communication, organizational, and interpersonal skills.
Ability to work effectively as a team member and independently with agency staff and a diverse client base.
Ability to navigate a fast-paced environment effectively.
Proficiency in Microsoft Office software.
Valid driver’s license, access to reliable transportation, and proof of auto insurance.
Must maintain a driving record that meets agency insurance requirements and be able to travel to multiple sites or community locations as part of regular job duties.
Completion of the primary COVID-19 vaccination series before the start of employment.

Nice To Haves

Knowledge and understanding of Denver metro area resources.
Lived experience or strong allyship with the disability community.

Responsibilities

Promote self-advocacy, informed choice, disability inclusion, and client voice in housing and service planning, while challenging ableist barriers.
Provide housing-focused stabilization case management to help clients secure permanent housing and maintain housing stability.
Partner with clients on goal setting and obtaining vital documents.
Conduct client intake and eligibility assessments.
Support clients in navigating and self-advocating through disability determinations and enrollment in Medicaid SLS waiver and Home and Community-Based Services.
Work with the IDD Housing Navigator to help clients access affordable housing, mediate with landlords, host home providers, and residential agencies, and apply for housing voucher programs.
Assist clients with rental assistance, lease-up processes, and tenant-landlord mediation in collaboration with the IDD Housing Navigator.
Connect clients with long-term services and supports, including food access, transportation, benefits counseling, employment, recreation, and health services.
Provide crisis intervention and supportive case management to address basic needs and help clients stabilize and achieve housing goals.
Connect clients with employment opportunities and income pathways, including SSI/SSDI applications.
Develop, implement, monitor, and modify service plans with clients, ensuring plans reflect client-identified goals and priorities.
Develop exit plans and guide clients in transitioning successfully from the program.
Enter client information into required databases and maintain accurate case records in required CRMs, documenting contacts and progress.
Collaborate with case managers, doctors, organizations, caregivers, family members, and community partners to develop solutions for participants.
Model respectful, anti-ableist, dignified interactions that promote autonomy, trust, and equitable relationships across each client’s support network.
Request financial approval for program services based on assessed need and available resources, and process payments on clients’ behalf.
Support new staff and interns who shadow or sit in on client appointments.
Ensure paperwork is completed properly and grant eligibility requirements are followed.
Assist with reporting as needed, including providing client testimonies, and participate in funder-required committees or workgroups as needed.
Participate in required staff trainings, use creativity and innovation in service delivery, and maintain confidentiality of client and agency information.
Become familiar with and navigate assistance through relevant grants and funding used by JFS.
Assist with special department programs and perform other duties as assigned.