IDD Housing Case Manager - Bilingual preferred

Jewish Family Service of Colorado•Denver, PA

1d•$26 - $31•Onsite

About The Position

The IDD Housing Case Manager integrates intake, case management, housing navigation, and payment processing to help adults and children with intellectual and developmental disabilities (IDD), and their families, achieve housing stability after experiencing homelessness. Grounded in disability justice and self-determination, the role serves as a central point of contact and partners with clients as experts in their own lives, providing assessments, referrals, and direct assistance. The position delivers trauma-informed, person-centered services that center dignity, choice, and autonomy, including processing client payments and guiding clients through resource navigation. The Case Manager works with the IDD Housing Navigator and builds relationships with clients, host home providers, landlords, residential agencies, and community partners. The role supports access to housing and services, maintains compliance with program guidelines and documentation standards, and collaborates with clients to develop and monitor service plans and achieve housing stability goals. This is a full-time, permanent position requiring up to 37.5 hours per week. Work takes place primarily in the community, with routine requirements to be at the Denver home office. Hours are generally during regular business hours, with occasional flexibility to support agency needs. Spanish fluency is valued but is not required.

Requirements

Preferred: at least one year of experience working with adults with IDD.
Preferred: at least three years of experience as a Social Case Worker for a public or private agency.
Demonstrated commitment to disability inclusion, equity, and person-centered practice; lived experience or strong allyship with the disability community is valued.
Strong communication, organizational, and interpersonal skills.
Ability to work effectively both independently and as a team member with agency staff and a diverse client base.
Ability to navigate a fast-paced environment.
Proficiency in Microsoft Office software.
Valid driver's license, access to reliable transportation, and proof of auto insurance; must maintain a driving record that meets agency insurance requirements and be able to travel to multiple sites or community locations as part of regular duties.
Completion of the primary COVID-19 vaccination series before the start of employment.
Certification or licensing: None.

Nice To Haves

Fluency in Spanish is highly valued but not required.
Knowledge of Denver metro area resources is preferred.
Experience working with adults with IDD (one or more years preferred).
Experience as a Social Case Worker for a public or private agency (three or more years preferred).
Lived experience or strong allyship with the disability community is valued.

Responsibilities

Promote self-advocacy, informed choice, disability inclusion, and client voice in housing and service planning.
Provide housing-focused stabilization case management to help clients secure permanent housing and maintain housing stability.
Partner with clients on goal setting and obtaining vital documents.
Conduct client intake and eligibility assessments.
Help clients navigate and self-advocate through disability determinations and enrollment in Medicaid SLS waiver and Home and Community-Based Services.
Work with the IDD Housing Navigator to connect clients with affordable housing options, mediate with landlords, host home providers, and residential agencies, and apply for housing voucher programs.
Assist clients with rental assistance, lease-up processes, and tenant/landlord mediation.
Connect clients with long-term services and supports, including food access, transportation, benefits counseling, employment, recreation, and health services.
Provide crisis intervention and supportive case management to address basic needs and promote stabilization.
Connect clients with employment opportunities and income pathways, including SSI/SSDI applications.
Develop, implement, monitor, and modify service plans with clients, keeping plans responsive to client-identified goals and priorities.
Develop exit plans and guide clients in transitioning successfully from the program.
Enter client information into databases and maintain accurate case records in required CRMs, documenting contacts and progress.
Collaborate with case managers, doctors, organizations, caregivers, family members, and community partner agencies to develop solutions for participants.
Model respectful, anti-ableist, dignified interactions that promote autonomy, trust, and equitable relationships across client support networks.
Request financial approval for program services based on assessed need and available resources.
Support accurate paperwork completion and adherence to grant eligibility requirements.
Allow new staff and interns to shadow and attend client appointments.
Assist with reporting, including providing client testimonies, and participate in funder-required committees or workgroups as needed.
Participate in required staff trainings and assist with special department programs.
Maintain confidentiality of client and agency information.
Become familiar with and navigate assistance through relevant JFS grants and funding sources.
Use creativity and innovation in service delivery and perform other duties as assigned.