Housing Case Manager
About The Position
The Housing Case Manager provides trauma-informed, housing-focused case management to people experiencing homelessness, including developing housing action plans and assisting clients with housing-related goals. The role connects clients with eligible Kearney Center and community resources, makes referrals, and builds service linkages and support systems in collaboration with team members and community partners. The position requires timely and thorough documentation, strict confidentiality, cultural awareness, and a commitment to treating clients, coworkers, and community partners with dignity and respect. The Case Manager participates in weekly supervision and team meetings and may take on other activities that support the mission of The Kearney Center. Some evening hours may be required. This is a full-time, 40-hour-per-week, non-exempt position in a general office environment using standard accessible office equipment. The position does not require unusual physical ability; reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Compensation is $18.00–$22.00 per hour, based on skills and experience. The position will remain open until filled.
Requirements
- Strong verbal and written interpersonal communication skills.
- Good working knowledge of local resources.
- Compassionate and open-minded approach.
- Commitment to practicing dignity and respect with clients, coworkers, and community partners.
- Ability to remain focused and calm in a dynamic, fast-paced environment.
- Ability to work independently and use initiative.
- Ability to be cooperative and flexible with people and systems.
- Ability to collaborate with and present to partner agencies.
- Must uphold The Kearney Center’s ethics and code of conduct.
- Demonstrated proficiency with computers, including Windows, MS Office, email, and databases.
- Must pass a background check to access and use the Homeless Management Information System.
Nice To Haves
- Experience with case management and homelessness services.
- Bachelor’s degree in Social Work or a related human services field.
Responsibilities
- Provide trauma-informed, housing-focused case management, including developing action plans for housing.
- Collaborate with team members and community partners to create service linkages and support systems that help serve and house clients.
- Ensure timely and thorough documentation of services, including in-person meetings and collateral contacts.
- Maintain strict confidentiality in written, spoken, and observed communications.
- Know Kearney Center and community resources for which people experiencing homelessness may qualify and connect clients with those services.
- Demonstrate understanding of the needs of people experiencing homelessness.
- Assist clients with goal planning related to housing needs.
- Refer clients to local resources for their needs.
- Maintain knowledge of programs and policies that affect people experiencing homelessness.
- Participate in weekly supervision and team meetings.
- Perform other assigned activities that build the capacities of guests and staff in support of The Kearney Center’s mission.
- Demonstrate cultural awareness and the ability to work with clients, staff, and community contacts from different cultural and ethnic backgrounds.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
