Housing Case Manager
About The Position
Tri-County Community Action Agency, Inc. (TCCAA) is a nonprofit 501(c)(3) organization that has worked for over 50 years to support people experiencing hardships. Its programs serve Halifax, Charlotte, and Mecklenburg Counties in Southside Virginia, with a mission to eliminate the violence of poverty through advocacy, empowerment, and self-sufficiency. The Housing Case Manager works with homeless individuals and families to secure housing as soon as possible and connect them with community-based supports that promote housing sustainability. The role includes meeting monthly goals, exercising sound judgment in using agency resources for clients, and coordinating with service organizations that support self-sufficiency, community enhancement, and empowerment.
Requirements
- High level of professionalism.
- Thorough knowledge of computer systems and use of the Internet to access client data and conduct client-related research.
- Valid driver's record.
- Knowledge of the housing-first approach and commitment to stable, permanent housing as a primary strategy for ending homelessness.
- Knowledge of outreach methods, interviewing skills, assessment techniques, and provision of emergency services and referrals.
- Knowledge of a broad range of social services and/or administrative aptitude.
- Ability to demonstrate knowledge of and commitment to advocating for homeless individuals and families, with understanding and empathy for people in need.
Responsibilities
- Screen homeless clients seeking shelter using a housing-first approach, including assessments and intake applications.
- Determine program eligibility for prevention, diversion, referrals, and other services.
- Identify community resources that help clients access and sustain permanent rental housing as quickly as possible.
- Provide information, diversion, referral services, and/or shelter.
- Maintain program records, including case notes and entries in HMIS and CAP60.
- Use the Voluntary Services model with all clients seeking services.
- Meet monthly goals and use good judgment in making decisions about agency resources.
- Coordinate with service organizations to promote self-sufficiency, community enhancement, and empowerment.
Benefits
- Bi-weekly pay
- Health insurance
- Dental insurance
- Vision insurance
- Company-paid life and accidental death insurance
- Short-term and long-term disability insurance
- Paid vacation time
- Paid sick time
- Paid holidays
- 401(k) plan
- 401(k) matching up to 6%
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
