Housing Case Manager

Hope and Healing Survivor Resource Center • Akron, OH

18h • $0 - $21 • Onsite

About The Position

The Housing Case Manager provides comprehensive, trauma-informed case management and housing stabilization services to individuals and families experiencing homelessness or fleeing domestic violence, sexual assault, stalking, or human trafficking. Working within HUD program guidelines, this position assists participants in securing and maintaining safe, stable housing while addressing barriers to long-term independence. Responsibilities include conducting safety and needs assessments, developing individualized service plans, providing housing location assistance, and supporting participants in achieving goals related to financial stability, employment, education, and independent living skills.

Requirements

• Bachelor’s degree in Social Work, Psychology, Criminal Justice, Human Services, or a related field; or a minimum of five (5) years of relevant professional experience in housing services or case management.
• Valid Ohio driver’s license and ability to meet agency insurability requirements.
• Ability to successfully complete required background checks, including Ohio Bureau of Criminal Investigation (BCI) and Federal Bureau of Investigation (FBI) checks.

Nice To Haves

• Professional licensure or certification in social work chemical dependency, or a related human services field (e.g., LSW, LPC, CDCA).
• Knowledge of HUD-funded housing programs, Continuum of Care (CoC) requirements, and community housing resources preferred.
• Experience providing trauma-informed services to individuals impacted by domestic violence, sexual assault, or human trafficking preferred.
• Strong interpersonal and communication abilities.
• Proficiency in Microsoft Word and Excel.

Responsibilities

• Collaborate with Continuum of Care (CoC) partners and community agencies to coordinate trauma-informed rapid rehousing and transitional housing services.
• Conduct comprehensive needs assessments, housing inspections, and provide ongoing case management to assist survivors of domestic violence, sexual assault, stalking, and human trafficking in securing and maintaining safe, stable housing.
• Develop individualized housing stability plans in collaboration with participants, providing ongoing support, advocacy, and connections to community resources to promote long-term housing stability and independence.
• Establish and maintain collaborative relationships with landlords, housing authorities, property managers, and community partners to identify housing opportunities and address barriers to housing.
• Maintain accurate, timely, and confidential participant records and program documentation in accordance with agency policies, HUD regulations, and CoC requirements.
• Adheres to Service Excellence standards at all times.
• Complies with agency policies and procedures, federal and state requirements, CARF standards and educational/certification/registry requirements.
• Performs other duties as assigned

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level