IDD Housing Case Manager - Temporary

Jewish Family Service of Colorado • Denver, PA

1d • $26 - $30 • Onsite

About The Position

The IDD Housing Case Manager integrates intake, case management, housing navigation, and payment processing to support adults and children with intellectual and developmental disabilities (IDD), and their families, in achieving housing stability after experiencing homelessness. Grounded in disability justice and self-determination, the role serves as a central point of contact for clients, partnering with them as experts in their own lives to provide assessments, referrals, and direct assistance.

The position provides trauma-informed, person-centered case management that centers dignity, choice, and autonomy. It works with the IDD Housing Navigator and community partners to help clients access housing and supportive services, while maintaining program compliance and accurate documentation. This is a temporary position requiring up to 30 hours per week and is anticipated to continue through early January.

Work takes place primarily in the community, with routine attendance at the home office at 3201 South Tamarac Dr., Denver, Colorado. Hours are generally during regular business hours, with occasional flexibility to support agency needs. Employees travel between sites, sometimes with clients, and use standard office and mobile equipment. Occasional lifting of up to 10 pounds may be required.

Requirements

• Proficiency in Microsoft Office software.
• Valid driver's license, access to reliable transportation, and proof of auto insurance.
• Maintain a driving record that meets agency insurance requirements and be able to travel to multiple sites or community locations as part of regular duties.
• Complete the primary COVID-19 vaccination series before employment starts.
• Frequent sitting and typing; ability to use standard office and mobile equipment, communicate effectively, and travel between sites, with and without clients.
• Ability to occasionally lift up to 10 pounds.

Nice To Haves

• One or more years of experience working with adults with IDD and/or as a case manager.
• Commitment to disability inclusion, equity, and person-centered practice; lived experience or strong allyship with the disability community is valued.
• Knowledge and understanding of Denver metro area resources.
• Strong communication, organizational, and interpersonal skills.
• Ability to work effectively as a team member and independently with agency staff and a diverse client base.
• Ability to navigate a fast-paced environment.

Responsibilities

• Promote self-advocacy, informed choice, and client voice; challenge ableist barriers and support equitable housing and service planning.
• Provide housing-focused stabilization case management to help clients secure permanent housing and maintain housing stability.
• Partner with clients on goal setting and obtaining vital documents.
• Conduct client intake and eligibility assessments.
• Support clients in navigating disability determinations and enrolling in Medicaid SLS waiver and Home and Community-Based Services.
• Work with the IDD Housing Navigator to help clients access affordable housing, mediate with landlords, host home providers, and residential agencies, and apply for housing voucher programs.
• Assist clients with rental assistance, lease-up processes, and tenant/landlord mediation.
• Connect clients with long-term services and supports, including food access, transportation, benefits counseling, employment, recreational, and health services.
• Provide crisis intervention and supportive case management to address basic needs and help clients reach stabilization and housing goals.
• Connect clients with employment opportunities and income pathways, such as SSI/SSDI applications.
• Develop, implement, monitor, and modify service plans with clients, keeping plans responsive to client-identified goals and priorities.
• Develop exit plans and guide clients through successful transitions from the program.
• Enter client information into databases and maintain accurate case records in required CRMs, documenting contacts and progress.
• Collaborate with case managers, doctors, organizations, caregivers, family members, and community partner agencies to develop solutions to complex participant needs.
• Request financial approval for program services based on assessed need and available resources.
• Ensure paperwork is completed properly and grant eligibility requirements are followed.
• Assist with reporting, including providing client testimonies.
• Allow new staff and interns to shadow and attend client appointments.
• Participate in funder-required committees or workgroups and required staff trainings.
• Maintain confidentiality of client and agency information.
• Become familiar with and navigate assistance through relevant grants and funding used by JFS.
• Assist with special department programs and perform other duties as assigned.

Benefits

• Mileage reimbursement in accordance with agency policy.
• Reasonable accommodation is available upon request to enable employees with disabilities to perform essential job functions, absent undue hardship.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed