IDD Business Office Manager

RHA Health Services • Goldsboro, NC

27d

About The Position

The IDD Business Office Manager ensures administrative, accounting, certain people-supported-related, and purchasing functions are handled efficiently, accurately, and on time for one or two business locations and in accordance with company policies and procedures. The manager assists the Administrator in analyzing unit financial performance by developing, processing, and analyzing performance reports, preparing budgets, and reviewing monthly financial reports. The role also works with the Administrator on the financial feasibility of development projects and coordinates with department heads to establish and monitor systems that provide information about people supported and employees. The position leads and directs the work of others.

This part-time position is with RHA Health Services and pays $21.76 per hour. The Business Office Manager also supports office operations, records and billing processes, cash and accounts payable procedures, staff training and time reporting, personnel administration, and supervision of maintenance and secretary/receptionist staff. Pre-employment screening includes criminal and registry checks, drug testing, education verification, and other credentialing or employment-history checks as applicable.

Requirements

• Bachelor’s degree in Accounting, Finance, Economics, Business, or a related field.
• Five years of supervision and business operations experience.
• Valid driver’s license and automotive insurance.
• Proficiency with computers and Microsoft Office, including Excel, PowerPoint, and Outlook.
• Excellent verbal, written, and interpersonal communication skills.
• Ability to lead a team in a fast-paced business office and meet operational goals and objectives efficiently and effectively.
• Complete pre-employment criminal background and registry checks, drug testing, education verification, and other credentialing based on position requirements.
• Provide proof of driver’s license, driver’s insurance, and vehicle if required to transport individuals.

Nice To Haves

• Experience in a management role.

Responsibilities

• Assist the Administrator with analysis of unit financial performance, including developing, processing, and analyzing performance reports, preparing budgets, and analyzing monthly financial reports.
• Work with the Administrator to assess the financial feasibility of development projects.
• Coordinate with department heads to establish and monitor systems that provide people-supported or employee information.
• Maintain medical records, including daily filing and appropriate formatting, storage, and security of medical records and Protected Health Information.
• Enter consumer information, including admissions, discharges, and medical record updates, and ensure billing protocols are followed within required timeframes.
• Provide general building maintenance, order and maintain office supplies, and operate and maintain office equipment as needed.
• Perform general office duties, including typing documents, forms, and spreadsheets; distributing mail; answering phones; greeting visitors; and reviewing work logs to identify clerical support needs.
• Ensure daily deposits are completed, oversee petty cash funds, prepare and maintain petty cash documentation, secure the agency credit card, and distribute monthly pay stubs and accounts payable checks.
• Provide training and technical support to staff.
• Review, approve, and enter timesheets and expense report submissions.
• Recruit and interview candidates and make hiring recommendations; maintain and review local personnel files.
• Directly supervise maintenance and secretary/receptionist staff, including hiring recommendations, training, work assignment and direction, performance appraisal, recognition, motivation, discipline, promotion of team performance, and resolution of complaints and problems.

Benefits

• Payactiv early access to earned wages before payday.
• Employee perks and discount program.
• Paid time off for full-time employees only.
• Health insurance for full-time employees only.
• 401(k) retirement savings program.
• Wellbeing programs for physical, emotional, and financial wellbeing.
• Chronic disease management programs for hypertension and diabetes for qualifying employees.
• Free CPR, first aid, and job-specific training opportunities.

What This Job Offers

• Job Type: Part-time
• Career Level: Manager