ICS Program Manager

Easterseals PORT • Winterville, NC

9d • Hybrid

About The Position

Easterseals PORT Health is seeking an ICS Program Manager (Qualified Professional) to lead its Individual and Community Services programs in the Greenville, North Carolina area. The role guides support services for people with developmental disabilities or mental health challenges who live in their own homes. It is a full-time, hybrid position with regular travel—about 1.5 hours around the service area—and a Monday–Friday schedule from 8:30 a.m. to 5:00 p.m. The salary starts at $60,000.

The Program Manager provides leadership and day-to-day management of assigned programs, ensuring services are person-centered, high-quality, compliant, and focused on positive outcomes. The role also oversees program resources and budgets and leads staff recruitment, supervision, coaching, and support.

Easterseals PORT Health provides disability, mental health, and substance use services across North Carolina and Virginia. Its services are delivered in person and through telehealth. The organization reports a team of 2,800 members supporting 40,200 children, adults, and families across 11,000 home, facility, and community locations.

Requirements

• Bachelor’s degree from a college or university accredited by an entity approved by USDOE or CHEA.
• At least three years of program and supervisory experience, including experience in residential services.
• Qualifications to be credentialed as a Qualified Professional.
• Valid driver’s license, good driving record, and insurability.
• Reliable transportation that allows travel throughout the program delivery area.

Responsibilities

• Provide overall leadership, development, implementation, and day-to-day management of assigned ICS programs.
• Ensure high-quality, person-centered services that support positive outcomes for individuals served.
• Oversee program operations to maintain compliance with applicable regulations, policies, and standards.
• Monitor program budgets and resources to ensure responsible fiscal management.
• Recruit, supervise, coach, and support staff to promote professional growth and program success.
• Foster a positive, collaborative team environment rooted in Accountability, Commitment, and Caring.

Benefits

• Generous paid time off and holidays.
• Medical, dental, and vision coverage.
• Flexible spending account (FSA).
• Life and disability insurance.
• 403(b) retirement plan.
• Employee Assistance Program and legal services.
• Professional development and training opportunities, including AHEC where applicable.
• Public Service Loan Forgiveness eligibility where applicable.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager