ICS Program Manager

Easterseals PORT Health • Winterville, NC

9h • Hybrid

About The Position

Easterseals PORT Health is seeking an ICS Program Manager (Qualified Professional) for its Individual and Community Services team in the Greenville, North Carolina area. The role provides leadership and day-to-day management of assigned ICS programs, guiding support services for people with developmental disabilities or mental health challenges who live in their individual homes. The Program Manager promotes person-centered services and positive outcomes while overseeing operations, compliance, budgets, resources, and staff. Regular travel of approximately 1.5 hours around the service area is required. The position is full-time, Monday through Friday, 8:30 a.m. to 5:00 p.m., with a hybrid work setting. Salary starts at $60,000.

Requirements

• Bachelor’s degree from a college or university accredited by an entity approved by USDOE or CHEA.
• At least three years of program and supervisory experience, including experience in residential services.
• Qualifications to be credentialed as a Qualified Professional.
• Valid driver’s license, good driving record, and insurability.
• Reliable transportation allowing travel throughout the program delivery area.

Responsibilities

• Provide overall leadership, development, implementation, and day-to-day management of assigned ICS programs.
• Ensure high-quality, person-centered services that support positive outcomes for individuals served.
• Oversee program operations to maintain compliance with applicable regulations, policies, and standards.
• Monitor program budgets and resources to ensure responsible fiscal management.
• Recruit, supervise, coach, and support staff to promote professional growth and program success.
• Foster a positive, collaborative team environment rooted in Accountability, Commitment, and Caring.

Benefits

• Generous paid time off and holidays
• Medical, dental, and vision coverage
• Flexible spending account (FSA)
• Life and disability insurance
• 403(b) retirement plan
• Employee Assistance Program and legal services
• Professional development and training opportunities, including AHEC where applicable
• Public Service Loan Forgiveness (PSLF) eligibility where applicable

What This Job Offers

• Job Type: Full-time
• Career Level: Manager