ICS Program Supervisor/QP

Easterseals PORT Health • Salisbury, NC

3d • Hybrid

About The Position

Easterseals PORT Health is seeking a Program Supervisor (Qualified Professional) to join its Individual and Community Services team in Salisbury, North Carolina. The role oversees person-centered services for people with intellectual and developmental disabilities, ensuring high-quality supports that promote safety, autonomy, and meaningful engagement. The supervisor directly supervises direct care staff, ensures compliance with state, federal, and agency standards, and supports the development and implementation of individualized service plans. The position also fosters a positive team culture grounded in Accountability, Commitment, and Caring.

The role serves Salisbury and surrounding areas, reports to the organization’s Concord, North Carolina office, and includes community-based travel within 1.5 hours of the area. The schedule is Monday through Friday, 8:30 a.m. to 5 p.m. Salary starts at $50,000.

Easterseals PORT Health provides disability, mental health, and substance use services across North Carolina and Virginia, through in-person and telehealth service delivery.

Requirements

• Bachelor’s degree from a college or university accredited by an entity approved by USDOE or CHEA.
• Must meet the qualifications to be credentialed as a Qualified Professional.
• Valid North Carolina driver’s license, good driving record, and insurability.
• Reliable transportation that allows travel throughout the program delivery area.
• Interpersonal skills, attention to detail, and dependability.

Responsibilities

• Employ and work to retain qualified staff for services in the assigned area.
• Monitor personnel, training, and health requirements and maintain current files.
• Lead direct care staff and support their professional growth, including conducting annual performance reviews.
• Ensure appropriate development of person-centered plans and implementation of those plans.
• Monitor required documentation to ensure local, state, federal, and agency requirements are met.
• Ensure quality services that support individuals in achieving personal outcomes and protect their rights, health, safety, and welfare.

Benefits

• Generous paid time off and holidays.
• Medical, dental, and vision coverage, plus a flexible spending account.
• Life and disability insurance.
• 403(b) retirement plan.
• Employee Assistance Program and legal services.
• Professional development and training opportunities, including AHEC where applicable.
• Public Service Loan Forgiveness eligibility where applicable.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager