ICS Program Supervisor/QP

Easterseals PORT • Salisbury, NC

2d • Hybrid

About The Position

Easterseals PORT Health is seeking a Program Supervisor (Qualified Professional) for its Individual and Community Services team, serving Salisbury, NC and surrounding areas. The role oversees person-centered services for people with intellectual and developmental disabilities, ensuring high-quality supports that promote safety, autonomy, and meaningful engagement. The supervisor directly manages direct care staff, ensures compliance with applicable standards, and supports the development and implementation of individualized service plans. The position also fosters a team culture grounded in accountability, commitment, and caring.

This is a full-time hybrid position reporting to the Concord, NC office and involving community-based travel within 1.5 hours of the service area. The schedule is Monday through Friday, 8:30 a.m. to 5:00 p.m. Salary starts at $50,000.

Requirements

• Bachelor’s degree from a college or university accredited by an entity approved by the USDOE or CHEA.
• Must qualify to be credentialed as a Qualified Professional.
• Valid North Carolina driver’s license, good driving record, and insurability.
• Reliable transportation that allows travel throughout the program delivery area.
• Interpersonal skills, attention to detail, and dependability.

Responsibilities

• Employ and retain qualified staff for services in the assigned area.
• Monitor personnel, training, and health requirements and maintain current files.
• Lead direct care staff development, including conducting annual performance reviews.
• Ensure person-centered plans are appropriately developed and implemented.
• Monitor required documentation to ensure compliance with local, state, federal, and agency requirements.
• Ensure services support individuals in achieving personal outcomes and protect their rights, health, safety, and welfare.

Benefits

• Generous paid time off and holidays.
• Medical, dental, and vision coverage, plus FSA.
• Life and disability insurance.
• 403(b) retirement plan.
• Employee Assistance Program and legal services.
• Professional development and training opportunities, including AHEC where applicable.
• Public Service Loan Forgiveness eligibility where applicable.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager