Ice Rink Attendant- Winter Season

Auberge Collection • Park City, UT

3d • Onsite

About The Position

The Ice Rink Attendant creates a safe, welcoming, and memorable ice-skating experience for hotel guests while overseeing the daily operation of the hotel's ice rink. The role assists guests with skate rentals and proper fitting, maintains a clean and organized rink area, and ensures safety guidelines are followed. The ideal candidate is friendly, service-oriented, attentive to detail, and comfortable interacting with guests of all ages and skating abilities.

Requirements

• Ability to stand and walk for extended periods throughout the shift.
• Ability to work outdoors in cold winter weather conditions.
• Ability to lift and carry up to 25 pounds, including skate bins, equipment, and supplies.
• Ability to frequently bend, kneel, reach, and crouch, particularly when assisting guests with skate fittings.
• Ability to move safely around the ice rink and assist guests as needed.

Responsibilities

• Welcome guests and provide a warm, personalized ice-skating experience that reflects the luxury hospitality standards of Goldener Hirsch and Auberge Collection.
• Manage on-site ticket sales, check in guests with advance ticket purchases, and monitor session capacity.
• Ensure guests have completed and signed the required liability waiver before accessing the ice rink.
• Assist guests with selecting and properly fitting ice skates.
• Issue, collect, sanitize, organize, and maintain accurate inventory of rental skates.
• Maintain the cleanliness, organization, and presentation of the ice rink and surrounding rental areas.
• Monitor the rink environment and promptly communicate safety concerns, maintenance needs, equipment issues, or guest incidents to management.
• Collaborate with the Guest Experience, Front Desk, and Concierge teams to support holiday programming, special activities, and guest requests.

What This Job Offers

• Education Level: No Education Listed