Ice Rink Attendant- Winter Season

Goldener Hirsch • Park City, UT

1d • Onsite

About The Position

The Ice Rink Attendant creates a safe, welcoming, and memorable ice-skating experience for hotel guests. The role oversees daily ice rink operations, assists guests with skate rentals and fitting, maintains a clean and organized rink area, and ensures safety guidelines are followed. The ideal candidate is friendly, service-oriented, attentive to detail, and comfortable interacting with guests of all ages and skating abilities.

The position includes welcoming guests in keeping with Goldener Hirsch and Auberge Collection’s luxury hospitality standards; handling ticket sales and check-in; confirming liability waivers; managing skate rentals and inventory; maintaining the rink and rental areas; reporting safety, maintenance, equipment, or guest concerns to management; and coordinating with hotel teams on holiday programming, special activities, and guest requests. The stated shift is 11:00 AM to 7:00 PM.

Requirements

• Ability to stand and walk for extended periods throughout the shift.
• Ability to work outdoors in cold winter weather conditions.
• Ability to lift and carry up to 25 pounds, including skate bins, equipment, and supplies.
• Ability to bend, kneel, reach, and crouch frequently, particularly when assisting with skate fittings.
• Ability to move safely around the ice rink and assist guests as needed.
• Friendly, service-oriented, attentive to detail, and comfortable interacting with guests of all ages and skating abilities.

Responsibilities

• Welcome guests and provide a warm, personalized ice-skating experience consistent with Goldener Hirsch and Auberge Collection hospitality standards.
• Manage on-site ticket sales, check in guests with advance ticket purchases, and monitor session capacity.
• Ensure guests have completed and signed the required liability waiver before entering the rink.
• Help guests select and properly fit ice skates, ensuring the correct size and a comfortable fit.
• Oversee skate rentals, including issuing, collecting, sanitizing, organizing, and maintaining accurate inventory.
• Maintain the cleanliness, organization, and presentation of the ice rink and surrounding rental areas.
• Monitor the rink and promptly communicate safety concerns, maintenance needs, equipment issues, or guest incidents to management.
• Collaborate with Guest Experience, Front Desk, and Concierge teams to support holiday programming, special activities, and guest requests.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed