Ice Arena Cashier

City of Ames•50010, IA

3d•Onsite

About The Position

The City of Ames Parks and Recreation Department is hiring Ice Arena Cashiers to serve patrons at its ice arena. The role is scheduled for 10–15 hours per week on Wednesday, Friday, Saturday, and Sunday, from November 2026 through April 2027. Cashiers are directly accountable to Shift Leaders and the Ice Arena Manager, and adjunctly accountable to the Recreation Superintendent and the Director of Parks & Recreation. Cashiers prepare and serve concession items, process admissions and concession sales through the Point of Sale/Pass Management program, distribute rental equipment, and supervise patron activities. They respond to emergencies, help maintain the facility and entrance, assist with maintenance tasks, support training new cashiers, and complete required records. Employees are expected to uphold the City’s Excellence Through People values and provide safe, courteous service to the public. The position is primarily indoors, with some outdoor work and occasional exposure to cold, heat, wet or humid conditions, dirt or dust, and other environmental conditions. The selection process includes an evaluation of education and experience, an interview, and a criminal background check, including a sex offender registry check.

Requirements

Prior experience with cash handling.
Strong decision-making skills, initiative, dependability, organization, enthusiasm, leadership, and a desire to serve the public.
Ability to maintain an exceptional level of safety.
Ability to communicate positively with the public and patrons.
Ability to maintain a calm and courteous professional demeanor while on site.
Ability to maintain a professional appearance, including a staff coat, khaki pants, and closed-toe shoes.
Ability to understand, appreciate, and embody the City of Ames Core Values.
Ability to perform the stated physical activities, including climbing, balancing, stooping, kneeling, crouching, reaching, walking, pushing, pulling, lifting, finger dexterity, grasping, talking, and hearing.

Nice To Haves

Current CPR/AED certification; applicants who are certified should attach their certificate.

Responsibilities

Prepare and serve concession stand items.
Process admissions and concessions sales using the Point of Sale/Pass Management program.
Distribute rental equipment to patrons.
Supervise patron activities.
Recognize and respond quickly and effectively to emergencies.
Clean and maintain the facility and building entrance, including snow removal.
Assist with maintenance tasks, including ice painting.
Assist the Ice Arena Manager in training new Cashiers.
Complete required record-keeping paperwork, including incident reports and cleaning checklists.
Perform other duties as assigned by the Ice Arena Manager.
Uphold the City’s Excellence Through People values and maintain a Total City Perspective.