Hybrid Sales Representative - Northeast

Amplity•Buffalo, NY
•Hybrid

About The Position

The Hybrid Sales Representative drives product awareness, customer engagement, and sales performance through virtual and in-person interactions with healthcare professionals across an assigned region. The role builds customer relationships, provides compliant product education, and carries out strategic sales activities to meet business objectives. It combines inside and field-based sales responsibilities, with approximately 30% travel—including overnight travel—and the remaining time devoted to virtual customer engagement and regional support. The position also supports training programs through coordination, participant engagement, compliance support, and occasional facilitation of educational sessions. The role works in a hybrid environment combining remote, office, and field-based work. Travel by air and automobile, including overnight travel, is required. The representative may need to work across multiple U.S. time zones and manage competing priorities in a fast-paced, regulated environment. Physical requirements include sitting, standing, walking, and using standard office equipment for extended periods; traveling by car and air; and transporting sales and training materials weighing up to 25 pounds. A valid driver's license and safe driving record are required. Representatives may need to submit and maintain credentials, training records, vaccinations, and other job-related documentation to access healthcare facilities. Some jurisdictions or hospital systems may also require representative licenses. Amplity expects all employees to demonstrate its EPIIC values: Excellence, Passion, Innovation, Integrity, and Collaboration.

Requirements

  • Bachelor’s degree from an accredited college or university.
  • At least two years of successful pharmaceutical or life science sales experience, with a demonstrated record of meeting or exceeding performance goals.
  • Ability to compete effectively in dynamic market environments and drive results through strategic customer engagement.
  • Proficiency with CRM platforms, virtual engagement tools, Microsoft Office Suite, and Microsoft Teams.
  • Experience conducting both virtual and in-person customer interactions.
  • Experience working with multiple products or managing multiple priorities effectively.
  • Experience collaborating with internal and external stakeholders.
  • Strong sales, relationship-building, and customer engagement skills.
  • Excellent verbal, written, presentation, and interpersonal communication skills.
  • Ability to communicate clinical, technical, and product-related information effectively to healthcare professionals.
  • Demonstrated business acumen, resilience, and problem-solving skills.
  • Ability to work effectively in a hybrid environment, balancing virtual customer engagement with field responsibilities.
  • Strong account management, territory planning, and organizational skills, with exceptional attention to detail.
  • Ability to adapt to changing business priorities and navigate ambiguity with professionalism and sound judgment.
  • Ability to influence and collaborate with stakeholders and build credibility at all levels.
  • Strong active listening, consultative selling, and presentation skills.
  • Self-motivation and ability to work independently while contributing effectively as part of a team.
  • Commitment to integrity and compliance in a highly regulated industry.
  • Ability to manage multiple projects, priorities, and deadlines simultaneously and in a timely manner.
  • Ability to successfully complete all client- and Amplity-required product, sales, compliance, and training programs.
  • Willingness and ability to work across multiple U.S. time zones.
  • Valid driver's license with a safe driving record.
  • Ability to travel 30% or more by air and automobile, including overnight travel, based on business needs.
  • Ability to sit, stand, walk, and use standard office equipment for extended periods; travel by car and air; and transport sales and training materials weighing up to 25 pounds.
  • Ability to submit and maintain credentials and other job-related documentation required for access to healthcare facilities; obtain representative licenses where applicable.

Nice To Haves

  • Experience coordinating or facilitating healthcare professional training programs.
  • Complex account management and territory planning experience.
  • Experience launching a new pharmaceutical or life science product.
  • Currently resides in the geographic region within the supported market.

Responsibilities

  • Promote assigned products through virtual and in-person engagements with healthcare professionals to drive sales performance.
  • Build and maintain relationships with healthcare professionals, key accounts, and client stakeholders to support territory growth and business objectives.
  • Deliver compliant, value-based product education and clinical information tailored to customer needs.
  • Develop and execute territory and account plans using market insights, sales data, and competitive intelligence.
  • Collaborate with cross-functional teams to coordinate the customer experience and support customer pull-through initiatives.
  • Maintain a patient-focused approach while demonstrating resilience, adaptability, and sound business judgment.
  • Coordinate training activities, manage logistics and participant tracking, and ensure compliance with program requirements.
  • Partner with internal and external stakeholders on training-related educational initiatives.
  • Provide vacancy management and supplemental territory coverage as needed to maintain business continuity and customer engagement.
  • Maintain timely and accurate CRM documentation, reports, and activity records.
  • Participate in client and Amplity training programs, meetings, conferences, and industry events.
  • Manage resources and promotional budgets responsibly and according to company guidelines.
  • Comply with client, company, legal, regulatory, privacy, and PhRMA requirements.
  • Perform other duties and special projects as assigned.
  • Maintain credentials and job-related documentation required by healthcare facilities, and obtain applicable representative licenses when required.
  • Demonstrate Amplity's EPIIC values: Excellence, Passion, Innovation, Integrity, and Collaboration.
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