Bilingual Hybrid Development Representative - Mandarin

Toast • Atlanta, GA

12d • Hybrid

About The Position

Toast creates technology that helps restaurants and local businesses operate, increase sales, engage customers, and support employees. The Hybrid Development Representative (HDR) role is an entry point into Toast’s sales organization and a structured development path for people aspiring to become full-cycle Account Executives. High performers are expected to advance through Toast Sales Academy, with a stated progression from HDR to an All-Bound Sales Development role and then to Account Executive. The described timeline for training to become an Account Executive is 12–18 months.

As a Bilingual HDR, you build and qualify sales opportunities through high-volume outreach to prospective businesses. You determine whether prospects are a mutual fit for Toast’s all-in-one digital platform and prepare qualified engagements for Account Executives. The role includes at least 100 daily outreach activities, qualification calls, and scheduling meetings for qualified prospects.

The position is hybrid. Toast describes a hybrid model that supports in-person collaboration while recognizing individual needs; in-office expectations vary by region. The role offers uncapped commissions. Estimated total targeted cash compensation, including base salary, commission, and bonus if eligible, is $75,000–$120,000 in Zone A, $65,000–$104,000 in Zone B, and $59,000–$94,000 in Zone C. Starting salary depends on skills, experience, and geographic location. Benefits and equity may also be included if eligible. Toast will not sponsor work visas for applicants for this role.

Requirements

• Fluency in Mandarin and English, including reading, writing, and speaking.
• A long-term goal of becoming a full-cycle Account Executive and working in a commissioned closing role.
• Self-discipline and sustained effort to achieve ambitious daily activity goals, with the ability to recover quickly from rejection.
• A growth mindset, including actively seeking and applying feedback and identifying areas for development.
• High self-accountability, ownership of daily performance metrics, and focus on measurable results and pipeline contribution.
• Customer empathy and resilience, including handling rejection and objections professionally while pursuing positive outcomes.
• Critical-thinking aptitude, curiosity, resourcefulness, and the ability to process new information quickly to qualify prospective customers and solve problems.
• Clear, professional, and persuasive communication skills for high-volume calls and written outreach.
• Strong organizational skills, attention to detail, and effective time management to balance 100 or more daily outreach activities.

Nice To Haves

• Previous sales or sales internship experience.
• Experience participating in collegiate sales competitions.
• Direct experience working in the hospitality or retail industries.

Responsibilities

• Complete at least 100 high-quality outreach activities daily, including warm and cold calls, emails, and social touch points.
• Host qualification calls to understand prospective customers’ needs and determine how they may benefit from Toast’s digital platform.
• Schedule meetings for qualified prospects and provide a seamless handoff to the appropriate Account Executive.
• Learn and execute inbound and outbound outreach methods in preparation for specialization in an All-Bound Sales Development role and potential progression to Account Executive.

Benefits

• Competitive compensation and benefits programs.
• Uncapped commissions.
• Benefits and equity, if eligible.
• A total rewards package intended to support a healthy lifestyle and flexibility.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed