Bilingual Hybrid Development Representative - Mandarin
About The Position
The Hybrid Development Representative (HDR) is an entry point into Toast’s sales organization and a structured development path for people aiming to become full-cycle Account Executives. High performers are expected to progress through Toast Sales Academy and a specialized sales program, with a stated development timeline of 12–18 months. The progression described is HDR → All Bound Sales Development role → Account Executive. The HDR serves as an early-stage sales pipeline representative, conducting high-volume outreach to prospective businesses to determine whether Toast’s all-in-one digital platform is a mutual fit. The role qualifies opportunities and arranges meetings so Account Executives receive suitable prospects. This is a hybrid role; in-office expectations vary by region. The position requires fluency in Mandarin and English.
Requirements
- Fluency in Mandarin and English, including reading, writing, and speaking.
- A long-term goal of becoming a full-cycle Account Executive and working in a commissioned closing role.
- Self-discipline and sustained effort to meet ambitious daily activity goals, with the ability to recover quickly from rejection.
- Actively seek and promptly apply feedback, and proactively assess performance to identify and communicate areas for growth.
- Take ownership of daily performance metrics and pipeline contribution, with a focus on measurable results.
- Handle rejection and objections professionally while working toward positive outcomes for prospective customers.
- Demonstrate curiosity, resourcefulness, and the ability to process new information quickly to solve problems and qualify prospects.
- Communicate clearly, professionally, and persuasively in high-volume calls and written outreach.
- Maintain attention to detail and manage time effectively while balancing 100 or more daily outreach activities.
Nice To Haves
- Previous sales or sales internship experience.
- Experience participating in collegiate sales competitions.
- Direct experience working in the hospitality or retail industries.
Responsibilities
- Complete at least 100 high-quality outreach activities each day through warm and cold calls, email, and social touch points.
- Host qualification calls to understand prospects’ needs and determine how they could benefit from Toast’s digital platform.
- Schedule meetings for qualified prospects and ensure a seamless handoff to the appropriate Account Executive.
- Learn and execute inbound and outbound outreach methods in preparation for specialization in an All-Bound Sales Development role and eventual development into an Account Executive.
Benefits
- Competitive compensation and benefits programs.
- Uncapped commissions.
- Benefits and equity, if eligible.
- Total rewards intended to support a healthy lifestyle and flexibility to meet changing needs.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
