Bilingual Hybrid Development Representative - Mandarin

Toast•Atlanta, GA
•$59,000 - $120,000•Hybrid

About The Position

The Hybrid Development Representative (HDR) is an entry point into Toast’s sales organization and a structured development path for future Account Executives. The role focuses on building and qualifying sales opportunities through high-volume outreach to prospective businesses and determining whether Toast’s all-in-one digital platform meets their needs. Qualified prospects are scheduled for meetings and handed off to Account Executives. High performers may progress to an All-Bound Sales Development role and then to an Account Executive position, with a stated development timeline of 12–18 months. The position requires fluency in Mandarin and English. Toast describes its work model as hybrid, with in-office expectations varying by region.

Requirements

  • Fluency in Mandarin and English, including reading, writing, and speaking.
  • A long-term goal of becoming a full-cycle Account Executive and working in a commissioned closing role.
  • Self-discipline and sustained effort to meet ambitious daily activity goals, with the ability to recover quickly from rejection.
  • Actively seek and apply feedback, self-assess performance, and identify and communicate areas for growth.
  • Take ownership of daily performance metrics and pipeline contribution.
  • Handle rejection and objections professionally while working toward positive outcomes for prospective customers.
  • Use curiosity, resourcefulness, and critical thinking to process information and qualify prospective customers.
  • Communicate clearly, professionally, and persuasively in calls and written outreach.
  • Manage time effectively and maintain attention to detail while balancing 100 or more daily outreach activities.

Nice To Haves

  • Previous sales or sales internship experience.
  • Experience participating in collegiate sales competitions.
  • Direct experience working in the hospitality or retail industries.

Responsibilities

  • Complete at least 100 high-quality outreach activities daily through warm and cold calls, emails, and social touch points.
  • Conduct qualification calls to understand prospects’ needs and determine how they may benefit from Toast’s digital platform.
  • Schedule meetings for qualified prospects and ensure a smooth handoff to the appropriate Account Executive.
  • Learn and carry out inbound and outbound outreach methods in preparation for specialization in an All-Bound Sales Development role.

Benefits

  • Benefits are available as part of Toast’s total rewards package; details are provided on Toast’s benefits page.
  • Equity, if eligible.
  • Uncapped commissions.
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