Bilingual Hybrid Development Representative - Mandarin

Toast•Huntsville, AL

12d•$59,000 - $120,000•Hybrid

About The Position

Toast creates technology that helps restaurants and local businesses succeed in a digital world. The Bilingual Hybrid Development Representative (HDR) role is an entry point into Toast’s sales organization and a structured development path for future Account Executives. High performers are expected to advance through Toast Sales Academy toward a full-cycle Account Executive role, with an estimated development timeline of 12–18 months. HDRs build and qualify sales opportunities through high-volume outreach to prospective businesses. They assess whether prospects are a fit for Toast’s all-in-one digital platform, then arrange qualified meetings and hand them off to Account Executives. The role develops experience with inbound and outbound outreach in preparation for specialization in an All-Bound Sales Development role. The role uses a hybrid work model that supports in-person collaboration while recognizing individual needs. In-office expectations vary by region. The position offers total targeted cash compensation that includes base salary, commission, and bonus if eligible, with uncapped commissions. Compensation varies by geographic pay zone, skills, and experience. Benefits and equity may also be available, if eligible.

Requirements

Fluency in Mandarin and English, including reading, writing, and speaking.
Long-term ambition to become a full-cycle Account Executive and work in a commissioned closing role.
Self-discipline and sustained effort to achieve ambitious daily activity goals, with the ability to recover quickly from rejection.
Growth mindset: actively seek and promptly apply feedback, and proactively assess performance and identify specific areas for development.
Strong self-accountability, ownership of daily performance metrics, and focus on measurable results and pipeline contribution.
Customer empathy and resilience, including handling rejection and objections professionally while driving positive outcomes for prospective customers.
Critical-thinking aptitude, curiosity, resourcefulness, and ability to process new information quickly to solve problems and qualify prospects.
Clear, professional, and persuasive communication skills across calls and written outreach, including email and social channels.
Strong organization, attention to detail, and time management to balance more than 100 daily outreach activities.

Nice To Haves

Previous sales or sales internship experience.
Experience participating in collegiate sales competitions.
Direct experience working in hospitality or retail.

Responsibilities

Complete at least 100 high-quality outreach activities each day using warm and cold calls, emails, and social touch points.
Host qualification calls to understand prospects’ needs and determine how they could benefit from Toast’s platform.
Schedule meetings for qualified prospects and ensure a seamless handoff to the appropriate Account Executive.
Learn and execute inbound and outbound outreach methods in preparation for an All-Bound Sales Development role and eventual development into an Account Executive.