Bilingual Hybrid Development Representative - Mandarin

Toast•San Francisco, CA

12d•$59,000 - $120,000•Hybrid

About The Position

Toast’s Hybrid Development Representative (HDR) role is an entry point into its sales organization and a structured development path for future Account Executives. The role is intended to prepare high performers for advancement through Toast Sales Academy, with a stated progression from HDR to an All Bound Sales Development role and then to Account Executive. The expected timeline to train for an Account Executive role is 12–18 months. As a Bilingual HDR, you build and qualify sales opportunities through high-volume outreach to prospective businesses. You assess whether prospects are a mutual fit for Toast’s all-in-one digital platform and ensure Account Executives receive qualified opportunities. The role requires fluent Mandarin and English. It is described as hybrid; in-office expectations vary by region. The stated total targeted cash compensation ranges by geographic zone: Zone A, $75,000–$120,000; Zone B, $65,000–$104,000; and Zone C, $59,000–$94,000 USD. Total targeted cash includes base salary, commission, and bonus if eligible. The role qualifies for uncapped commissions. Starting salary depends on skills, experience, and geographic location. Benefits and equity may also be included, if eligible. Toast does not sponsor work visas for this role.

Requirements

Fluency in Mandarin and English, including reading, writing, and speaking.
A long-term goal of becoming a full-cycle Account Executive and working in a commissioned closing role.
Self-discipline and sustained effort to meet ambitious daily activity goals, with the ability to recover quickly from rejection.
A growth mindset, including actively seeking and applying feedback and identifying and communicating specific areas for development.
High self-accountability, ownership of daily performance metrics, and focus on measurable results and pipeline contribution.
Customer empathy and resilience, including handling rejection and objections professionally while driving positive outcomes for prospective customers.
Critical-thinking aptitude; curiosity, resourcefulness, and the ability to process new information quickly to solve problems and qualify prospective customers.
Clear, professional, and persuasive communication across calls and written outreach, including email and social channels.
Strong organization, attention to detail, and time management to balance more than 100 daily outreach activities.

Nice To Haves

Previous sales or sales internship experience.
Experience participating in collegiate sales competitions.
Direct experience working in the hospitality or retail industries.

Responsibilities

Complete at least 100 high-quality outreach activities per day, including warm or cold calls, emails, and social touch points.
Host qualification calls to understand prospects’ needs and determine how they could benefit from Toast’s all-in-one digital platform.
Schedule meetings for qualified prospects and ensure a seamless handoff to the appropriate Account Executive.
Learn and execute inbound and outbound outreach methods in preparation for specialization in an All-Bound Sales Development role and eventual development into an Account Executive.