Hy-Chi Clerk

Hy-Vee•Madison, WI

13d

About The Position

Hy-Chi Department Clerks provide customer service and help prepare and replenish food products in Hy-Vee's Hy-Chi department. The role involves filling customer orders, preparing products, maintaining food quality, and keeping the department clean, organized, and operating smoothly. Clerks may take orders at the counter or by phone, handle register transactions, and assist customers throughout the store. Training is provided.

Requirements

High school diploma or equivalent experience.
Up to six months of similar or related experience.
Commitment to Hy-Vee's mission and a genuine passion for helping customers.
Ability to follow written and verbal instructions carefully and with attention to detail.
Basic math skills, including simple addition, subtraction, counting, and recording.
Clear communication with customers and co-workers and the ability to contribute positively to a team.
Ability to learn and apply sanitation, food safety, and department procedures.
Ability to frequently stand and walk throughout a shift.
Where applicable, ability to safely use sharp knives and blades for food preparation.
Where applicable, ability to work around heat and burn hazards associated with cooking, baking, or grilling equipment.
Where applicable, ability to operate a delivery vehicle in accordance with applicable DOT standards.
Ability to perform repetitive standing, walking, reaching, and bending associated with order fulfillment, POS transactions, and cleaning and sanitation duties.

Responsibilities

Greet customers, take orders at the Hy-Chi counter, and assist customers with their needs throughout the store.
Review daily orders and develop or follow a production list to ensure adequate food supplies are ready.
Prepare, finish, and replenish products, including pulling items from the cooler or freezer for cooking.
Check the freshness and appearance of food and maintain quality standards throughout the shift.
Receive product, put it away, and review invoices as needed.
Operate the department register, receive payment, and make change as applicable.
Follow sanitation procedures and keep the work area clean, neat, and safe.
Remove trash promptly and wash dishes as needed.
Order product and supplies and price products for customers as needed.
Answer the phone promptly and provide helpful service, including taking customer orders.
Follow Hy-Vee's dress code, hygiene standards, and department and company guidelines.
Assist with other tasks or special projects as needed.