Hy-Chi Clerk

Hy-Vee, Inc.•Iowa City, IA

4d•Onsite

About The Position

Hy-Vee is seeking a customer-focused Hy-Chi Department Clerk to help deliver a friendly, high-quality food service experience. The clerk fills customer orders, prepares and replenishes food, maintains product quality, and helps keep the department clean, safe, and organized. The role involves taking orders at the counter and by phone, preparing food and retrieving items from coolers or freezers, supporting department operations, and assisting customers throughout the store. Training is provided.

Requirements

High school diploma or equivalent experience.
Up to six months of similar or related experience.
Commitment to Hy-Vee's mission and a genuine passion for helping customers.
Ability to follow written and verbal instructions carefully and with attention to detail.
Basic math skills, including simple addition, subtraction, counting, and recording.
Clear communication with customers and coworkers and a positive contribution to the team.
Ability to learn and apply sanitation, food safety, and department procedures.
Frequently stand and walk throughout a shift in sales, food service, or delivery areas.
Perform repetitive standing, walking, reaching, and bending associated with order fulfillment, point-of-sale transactions, and cleaning and sanitation duties.
Where applicable, safely use sharp knives and blades for food preparation.
Where applicable, work around heat- and burn-related hazards from cooking, baking, or grilling equipment.
Where applicable, operate a delivery vehicle in accordance with applicable DOT standards.

Responsibilities

Greet customers, take orders at the Hy-Chi counter, and assist customers with their needs throughout the store.
Review daily orders and ensure an adequate food supply by developing or following a production list.
Prepare, finish, and replenish products, including retrieving products from coolers or freezers for cooking.
Check food status and appearance for freshness and maintain quality standards.
Receive and put away products and review invoices as needed.
Operate the department register, receive payments, and make change as applicable.
Follow sanitation procedures and keep the work area clean, neat, and safe.
Remove trash promptly and wash dishes as necessary.
Order products and supplies and price products as needed.
Answer calls promptly and provide helpful service, including taking customer orders.
Follow Hy-Vee dress code, hygiene standards, and department and company guidelines.
Assist with other tasks and special projects as needed.