Hy-Chi Clerk

Hy-Vee•Waukee, IA

5d•Onsite

About The Position

Hy-Chi Department Clerks provide customer service and support daily operations in Hy-Vee’s Hy-Chi department. They take customer orders, prepare and replenish food, maintain product quality and supply, and keep the department clean, organized, and safe. The role suits someone who enjoys a fast-paced food service environment, takes pride in quality, and works well with customers and teammates. Training is provided.

Requirements

High school diploma or equivalent experience.
Up to six months of similar or related experience.
Commitment to Hy-Vee’s mission and a genuine interest in helping customers.
Ability to follow written and verbal instructions with attention to detail.
Basic math skills, including simple addition, subtraction, counting, and recording.
Clear communication with customers and coworkers and a positive contribution to the team.
Ability to learn and apply sanitation, food safety, and department procedures.
Ability to frequently stand and walk throughout a shift.
Ability to perform repetitive standing, walking, reaching, and bending associated with order fulfillment, register transactions, and cleaning duties.
Where applicable, ability to safely use sharp knives and blades for food preparation.
Where applicable, ability to work around heat and burn hazards from cooking, baking, or grilling equipment.
Where applicable, ability to operate a delivery vehicle in accordance with applicable DOT standards.

Responsibilities

Greet customers, take orders at the Hy-Chi counter, and assist customers with their needs.
Review daily orders and develop or follow a production list to ensure adequate food supplies are ready.
Prepare, finish, and replenish products, including pulling items from coolers or freezers for cooking.
Check food freshness and appearance and maintain quality standards.
Receive and put away products and review invoices as needed.
Operate the department register, receive payments, and make change as applicable.
Follow sanitation procedures and keep the work area clean, neat, and safe.
Remove trash and wash dishes as needed.
Order products and supplies and price products as needed.
Answer customer calls promptly and helpfully, including taking orders.
Follow the company dress code, hygiene standards, and department and company guidelines.
Assist with other tasks and special projects as needed.