Hy-Chi Clerk

Hy-Vee, Inc.•Cedar Rapids, IA

12d

About The Position

The Hy-Chi Department Clerk helps provide customers with a friendly food-service experience. The role includes filling customer orders, preparing and replenishing products, keeping the department operating smoothly, and maintaining a clean, organized workspace. The clerk works in a fast-paced environment and contributes to quality service and food safety throughout each shift. Training is provided. The position requires customer-service commitment, attention to instructions and detail, basic math, clear communication, and the ability to learn and follow sanitation, food-safety, and department procedures. A high school diploma or equivalent experience is required, along with up to six months of similar or related experience.

Requirements

High school diploma or equivalent experience.
Up to six months of similar or related experience.
Commitment to Hy-Vee's mission and a genuine interest in helping customers.
Ability to follow written and verbal instructions carefully and with attention to detail.
Basic math skills, including simple addition, subtraction, counting, and recording.
Clear communication with customers and coworkers and a positive contribution to the team.
Ability to learn and apply sanitation, food-safety, and department procedures.
Ability to frequently stand and walk throughout a shift and perform repetitive reaching and bending.
Where applicable, ability to safely use sharp knives and blades for food preparation.
Where applicable, ability to work around heat- and burn-related hazards from cooking, baking, or grilling equipment.
Where applicable, ability to operate a delivery vehicle in accordance with applicable DOT standards.

Responsibilities

Greet customers, take orders at the Hy-Chi counter, and assist customers with their needs throughout the store.
Review daily orders and prepare or follow a production list to ensure adequate food supplies are available.
Prepare, finish, and replenish products, including retrieving products from coolers or freezers for cooking.
Check food status and appearance for freshness and maintain quality standards.
Receive and put away products and review invoices as needed.
Operate the department register, receive payments, and make change as applicable.
Follow sanitation procedures and keep the work area clean, neat, and safe.
Remove trash promptly and wash dishes as needed.
Order products and supplies and price products as needed.
Answer calls promptly and provide helpful service, including taking customer orders.
Follow the dress code, hygiene standards, and department and company guidelines.
Assist with other tasks and special projects as needed.