Hy-Chi Clerk

Hy-Vee, Inc.•Ashwaubenon, WI

About The Position

The Hy-Chi Department Clerk supports the Hy-Chi department by filling customer orders, preparing and replenishing products, maintaining department operations, and providing friendly customer service. The role includes taking orders at the counter and by phone, preparing food, handling products from coolers or freezers, and keeping the workspace clean, organized, and safe. Training is provided, and the position is suited to someone who enjoys a fast-paced food service environment, takes pride in quality, and works well with customers and teammates.

Requirements

High school diploma or equivalent experience.
Up to six months of similar or related experience.
Commitment to Hy-Vee's mission and a genuine passion for helping customers.
Ability to follow written and verbal instructions carefully and with attention to detail.
Basic math skills, including simple addition, subtraction, counting, and recording.
Clear communication with customers and coworkers and the ability to contribute positively to a team.
Ability to learn and apply proper sanitation, food safety, and department procedures.
Ability to frequently stand and walk throughout a shift in sales, food service, or delivery areas.
Ability to perform repetitive standing, walking, reaching, and bending associated with order fulfillment, register transactions, and cleaning and sanitation duties.

Responsibilities

Greet customers, take orders at the Hy-Chi counter, and assist customers with their needs throughout the store.
Review daily orders and ensure adequate food supplies are available by developing or following a production list.
Prepare, finish, and replenish products, including pulling products from coolers or freezers for cooking.
Check food status and appearance for freshness and maintain quality standards throughout the shift.
Receive and put away products and review invoices as needed.
Operate the department register, receive payments, and make change as applicable.
Follow sanitation procedures and keep the work area clean, neat, and safe.
Remove trash promptly and wash dishes as necessary.
Order products and supplies and price products as needed.
Answer phone calls promptly, provide helpful customer service, and take customer orders.
Follow Hy-Vee dress code, hygiene standards, and department and company guidelines.
Assist with other tasks and special projects as needed.