HVAC Service Manager
F.H. Furr•Lorton, VA
•$100,000 - $130,000•Onsite
About The Position
F.H. Furr is seeking an experienced HVAC Service Manager to lead and coach a team of residential service technicians. This role involves driving operational excellence, customer satisfaction, and revenue growth. The ideal candidate is passionate about mentoring others, improving performance, and helping technicians reach their full potential. F.H. Furr has been providing trusted plumbing, HVAC, and electrical services for over 40 years and is a respected home service company in the region.
Requirements
- Previous leadership experience managing residential HVAC service teams
- Strong coaching, mentoring, and performance management skills
- Proven ability to motivate teams and drive results
- Extensive residential HVAC knowledge and technical expertise
- Strong communication and problem-solving abilities
- Passion for developing people and creating high-performing teams
Nice To Haves
- The ideal candidate is a hands-on leader who enjoys being in the field, coaching technicians, solving challenges, and celebrating team success.
- You know how to balance accountability with support, inspire others to perform at their best, and create an environment where people can grow both personally and professionally.
Responsibilities
- Coach, mentor, and train HVAC service technicians to improve technical and customer-facing skills.
- Conduct ride-alongs and performance reviews.
- Create individual development plans and help technicians achieve their goals.
- Foster a culture of accountability, teamwork, and continuous improvement.
- Monitor and improve key performance metrics, including revenue, close rates, and average ticket value.
- Help technicians identify opportunities to deliver solutions that meet customer needs.
- Partner with leadership to achieve department goals and growth objectives.
- Ensure efficient scheduling, staffing, and workflow management.
- Collaborate with dispatch and customer service teams to maximize productivity.
- Resolve customer concerns and support a world-class service experience.
- Uphold company standards for safety, workmanship, and professionalism.
- Promote best practices and ensure compliance with industry regulations.
- Lead by example and set the standard for exceptional service.
Benefits
- Top-of-market compensation
- Performance-based bonus opportunities
- Comprehensive medical, dental, and vision insurance
- 401(k) with company match
- Paid time off and holidays
- Career advancement opportunities within a growing organization
- Supportive leadership and a strong team culture
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
