HVAC Service Manager

Tipping Hat•Denver, CO

5d•$110,000 - $125,000

About The Position

Tipping Hat, part of a national service leader, is seeking a motivated, high-performing HVAC Service Manager to lead HVAC service strategies for the branch. The manager will define, implement, and monitor team performance while overseeing daily service operations and technician development. The role includes managing the HVAC service team, ensuring safe and high-quality service delivery, overseeing budgets and operational resources, resolving customer issues, coordinating technician scheduling, inspecting jobs, and ensuring compliance with safety regulations, company policies, and local codes. The position requires HVAC industry knowledge, management experience, a valid driver’s license, and a high school diploma or GED. The listed pay range is $110,000–$125,000 per year depending on experience; the posting notes that pay ranges and opportunities are not guaranteed and do not constitute a formal offer.

Requirements

High school diploma or GED and 6–8 years of experience in a service industry company; related experience, advanced training, or an equivalent combination of education and experience may be substituted.
HVAC industry experience or knowledge.
Management experience with a track record of success.
Valid driver’s license.
Strong leadership, communication, computer, and mathematical skills.
Ability to pass a criminal background check, drug screen, and MVR check.

Responsibilities

Lead and manage the HVAC service team, including hiring, scheduling, training, performance management, and coaching.
Oversee daily operations to ensure safe, efficient, and high-quality service delivery.
Monitor labor costs, materials, equipment, and expenses to achieve budgeted margins and profits.
Resolve customer issues and ensure top-tier customer satisfaction.
Coordinate with dispatch to optimize technician selection and scheduling.
Conduct job site inspections and monitor workmanship standards.
Track departmental operations, inventory, tools, vehicles, and maintenance.
Ensure compliance with safety regulations, company policies, and local codes.
Provide ongoing on-the-job training and development for technicians.
Lead weekly technician meetings and monitor key performance indicators (KPIs).

Benefits

Annual bonus opportunity.
Company vehicle with fuel card.
Company-provided cell phone and laptop.
Comprehensive benefits package including medical, dental, vision, and life insurance.
$5 a week medical plan option.
401(k) plan with company match.
13 days paid time off and 8 paid holidays.
Quality, comprehensive training programs.
Opportunities for advancement.
Discount programs with partnered accounts, including childcare and personal cell phone discounts.
Opportunity to give back to the community through partnerships with St. Jude Children’s Research Hospital, The Tim Tebow Foundation, ARS Cares Program, and others.