HVAC Service Manager
About The Position
TE Certified is hiring an HVAC Service Manager to run and improve its residential HVAC service department. The role combines technical expertise with management responsibilities, including recruiting, hiring, training, coaching, and instructing service technicians. The manager will handle technical phone calls and difficult customer situations, ride along with and train new technicians, and teach HVAC repairs, service, customer service, and sales. The role involves transitioning between field and office responsibilities and operating a service department within an established business. It is suited to an experienced residential HVAC service technician or manager with strong technical and management skills who lives near the Lawrenceville/Jonesboro area. TE Certified describes itself as a fast-growing residential service provider focused on craftsmanship, customer care, integrity, safety, and employee growth.
Requirements
- Excellent knowledge of HVAC service and excellent troubleshooting skills.
- Significant residential HVAC service experience.
- Management experience is strongly preferred but not required.
- Live within 25 miles of Lawrenceville, Georgia.
- Have a drug-free background and a clean background and driving record.
- Be flexible, growth-oriented, and work well with others.
- Be passionate about HVAC.
- Be willing to work Saturdays and off-hours as needed.
- Be willing to train and hire new team members.
- Be willing to multitask and transition between field and office responsibilities.
- Be willing to attend training and classes.
- Have a prepared resume.
Nice To Haves
- Management experience.
- Strong technical abilities and management skills.
Responsibilities
- Run and improve the HVAC service department.
- Recruit, hire, train, coach, and instruct HVAC service technicians.
- Handle technical phone calls and difficult situations with demanding customers.
- Ride along with and train new technicians.
- Teach technicians to repair and service HVAC systems and provide customer service and sales training.
- Move between field and office responsibilities as needed.
- Attend training and classes.
Benefits
- Top compensation in Atlanta.
- No on-call duty and no Sundays.
- Weekly review bonuses.
- Medical insurance.
- 401(k) with company match.
- Paid gym membership.
- Company-sponsored dental, vision, and life insurance.
- Paid holidays and PTO: six holidays and five PTO days annually.
- Unlimited unpaid time off.
- Company vehicle and fuel card; take-home truck fully stocked.
- Company credit card.
- Company-supplied uniforms at no cost.
- Paid boot allowance every 365 days.
- Weekly sales training.
- iPad and paperless invoicing.
- Free drinks and snacks.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
