HVAC Service Manager

Thrasher Electric•Lawrenceville, GA

18d

About The Position

TE Certified is hiring an HVAC Service Manager to run and improve its residential HVAC service department. The role combines department management with field and office responsibilities, including recruiting, hiring, training, coaching, and instructing service technicians. The manager will provide technical support, handle challenging customer situations, ride along with and train technicians, and teach HVAC repairs, service, customer care, and sales. The position is suited to a senior technician or manager with strong technical and management skills who lives near the service area. Candidates should be willing to work Saturdays and off-hours as needed and to move between field and office duties. TE Certified is a fast-growing residential services provider focused on customer care, craftsmanship, integrity, safety, and employee development. The company describes its culture as respectful and supportive of work-life balance and is an equal opportunity employer and drug-free workplace.

Requirements

Excellent knowledge of HVAC service and excellent troubleshooting skills.
Significant residential HVAC service experience.
Live within 25 miles of Lawrenceville, Georgia.
Maintain a drug-free status and a clean background and driving record.
Be flexible, growth-oriented, and able to work well with others.
Be passionate about HVAC.
Be willing to work Saturdays and off-hours as needed.
Be willing to train and hire new team members.
Be willing to multitask and transition between field and office responsibilities.
Be willing to attend training and classes.
Have a prepared resume.

Nice To Haves

Management experience is strongly preferred, though it is not required.
Strong technical abilities and management skills.

Responsibilities

Run and improve the HVAC service department.
Recruit, hire, train, coach, and instruct HVAC service technicians.
Field technical phone calls and manage difficult situations and demanding customers.
Ride along with and train new technicians.
Teach technicians HVAC system repair and service, customer service, and sales.
Transition between field and office responsibilities and handle multiple tasks.
Attend training and classes.

Benefits

Top compensation in Atlanta; salary range of $80,000–$150,000 per year.
No on-call work and no Sundays.
Weekly review bonuses.
Medical insurance provided.
401(k) with company match.
Paid gym membership.
Company-sponsored dental, vision, and life insurance.
Paid holidays and PTO: six holidays and five PTO days annually.
Unlimited unpaid time off.
Company vehicle and fuel card, including a take-home truck stocked with supplies.
Company credit card.
Company-supplied uniforms at no cost.
Paid boot allowance every 365 days.
Weekly sales training.
iPad and paperless invoicing.
Free drinks and snacks.