HVAC Service Manager
About The Position
Deer Valley Plumbing & Air Conditioning is seeking an HVAC Service Manager to guide the success and growth of its HVAC Department. The manager oversees daily operations, supports departmental profitability through effective planning, and elevates team performance through mentorship and technical training. The role calls for a collaborative, accountable, results-oriented leader who develops people, improves processes, and keeps the team productive and motivated, including during slower seasons. Deer Valley Plumbing & Air Conditioning is a family-owned and operated company that has served its community for more than 35 years. It emphasizes integrity, craftsmanship, leading by example, and treating team members and customers like family.
Requirements
- At least 5 years of HVAC experience, including service management or supervisory leadership.
- Demonstrated ability to manage teams, meet performance goals, and grow departmental profitability.
- Strong technical background and deep understanding of residential HVAC systems.
- Excellent communication, leadership, and problem-solving skills.
- EPA Certification.
- Valid driver’s license.
- People-first mindset and a passion for helping technicians succeed.
Responsibilities
- Lead, coach, and develop HVAC service technicians to deliver high-quality workmanship and customer care.
- Oversee daily HVAC Service Department operations to promote efficiency, profitability, and consistency.
- Establish and track departmental KPIs and identify opportunities for improvement and growth.
- Plan and implement strategies to maintain productivity during slower seasons.
- Collaborate with dispatch, customer service, and management on communication and scheduling.
- Conduct performance reviews, ride-alongs, and technical training sessions.
- Maintain compliance with safety standards, codes, and company policies.
- Promote a team culture grounded in professionalism, accountability, and pride in quality work.
Benefits
- Performance-based incentives
- Health insurance
- Dental insurance
- Vision insurance
- Paid time off
- Paid holidays
- Company vehicle
- Company phone
- Company uniform
- Ongoing leadership and technical training
- Supportive, family-oriented culture
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
