HVAC Selling Technician

F.H. Furr•New Castle, DE

5d•$115,000 - $160,000

About The Position

F.H. Furr is hiring HVAC Selling Technicians to diagnose, repair, and maintain residential HVAC systems while helping homeowners make informed decisions about repair and replacement. The role is suited to technicians who take pride in technical expertise, educate customers, and responsibly recommend replacement when a system is no longer cost-effective to repair. Technicians collaborate with installation, dispatch, and support teams to provide a seamless customer experience and are expected to deliver professional, ethical service. The position includes ongoing technical and sales training, with opportunities for advancement.

Requirements

Proven experience as a residential HVAC Service Technician.
Strong diagnostic, troubleshooting, and repair skills.
EPA Certification and applicable HVAC licenses.
Ability to explain technical findings confidently to homeowners.
Comfort presenting equipment replacement options without high-pressure sales tactics.
Excellent communication, organization, and attention to detail.
Ability to work independently and contribute to a team environment.
Valid driver’s license with a clean driving record.

Responsibilities

Diagnose, repair, and maintain residential HVAC systems.
Evaluate systems to determine whether repair or replacement is appropriate.
Troubleshoot and replace defective components when repair is the best option.
Educate homeowners about system performance, efficiency, and long-term comfort solutions.
Clearly and ethically present replacement options when systems are no longer cost-effective to repair.
Collaborate with installation, dispatch, and support teams to ensure a seamless customer experience.
Deliver exceptional customer service with professionalism and integrity.
Stay current on HVAC technology, equipment advancements, and efficiency standards.