HVAC Sales Manager

Shaw’s Home Comfort•Lemoore, CA
•Onsite

About The Position

Shaw's Home Comfort is seeking an experienced HVAC Sales Manager to lead the sales department and take ownership of its performance, sales budget, and revenue targets. The role combines people leadership, coaching, performance management, analysis, and sales strategy. The Sales Manager will monitor individual and team KPIs, review average ticket values and conversion performance, identify causes of underperformance, and take corrective action to support profitable growth. The Sales Manager will develop salespeople, establish clear expectations and accountability, improve sales processes and follow-up, and work with marketing, operations, ownership, and company leadership on sales opportunities and broader growth strategy. This position is based on-site in Lemoore, California. Shaw's Home Comfort is a family-owned HVAC and plumbing company serving communities throughout California's Central Valley and has operated since 2004. Its stated core values include being a teachable team player, thinking differently, maintaining a motivated work ethic, communicating honestly, and owning one's time. The position is full-time W-2 employment. Compensation includes a competitive base salary based on experience and qualifications, with performance-based bonus opportunities tied to sales results and company objectives. Full compensation details will be discussed during the interview process.

Requirements

  • Previous experience leading or managing a sales team.
  • Strong understanding of sales KPIs, performance management, forecasting, and accountability.
  • Proven ability to coach salespeople and improve individual and team performance.
  • Ability to take responsibility for sales targets, budgets, and revenue performance.
  • Strong analytical ability and confidence working with sales data and performance reports.
  • Ability to diagnose sales underperformance and implement corrective strategies.
  • Experience tracking metrics such as close rate, average ticket, conversion rate, revenue, lead volume, and salesperson performance.
  • Strong leadership and communication skills.
  • Ability to hold people accountable while maintaining a positive and productive team culture.
  • Strong coaching, problem-solving, and decision-making skills.
  • Comfort using CRM systems, reporting tools, spreadsheets, and other sales technology.
  • Strong organization and ability to manage multiple priorities and follow through consistently.
  • Confidence communicating performance, challenges, and strategy to ownership and senior leadership.
  • Positive, competitive, team-oriented attitude and a strong desire to build and develop people.

Nice To Haves

  • Experience in HVAC, plumbing, home services, construction, residential services, or another high-ticket service business is strongly preferred.
  • Experience with ServiceTitan or similar home services software is a plus.

Responsibilities

  • Lead, manage, coach, and develop the sales team.
  • Set clear departmental expectations, goals, and accountability.
  • Consistently monitor individual and team sales KPIs.
  • Track sales revenue, conversion rates, average ticket values, close rates, lead performance, and other sales metrics.
  • Take responsibility for sales budget performance and revenue targets.
  • Identify trends, problems, and opportunities in sales performance data and take corrective action when results fall short.
  • Hold regular sales meetings, performance reviews, coaching sessions, and one-on-one meetings.
  • Coach salespeople on communication, presentations, follow-up, objection handling, closing, and customer experience.
  • Identify performance gaps and create improvement plans.
  • Strengthen sales processes, scripts, systems, follow-up procedures, and reporting.
  • Review lead flow and work with marketing and operations to improve lead quality and sales opportunities.
  • Identify ways to improve average ticket values and revenue per customer while maintaining an honest, customer-first approach.
  • Forecast sales performance and report progress toward goals to leadership.
  • Help establish sales targets and strategies based on company growth plans and seasonal demand.
  • Ensure salespeople accurately document opportunities, customer interactions, and outcomes in the company's CRM.
  • Recruit, onboard, train, and develop sales team members.
  • Build a culture of accountability, continuous improvement, teamwork, and high performance.
  • Work with ownership and company leadership on revenue and growth strategy.
  • Ensure the sales team represents Shaw's Home Comfort professionally and consistently.

Benefits

  • Competitive base salary based on experience and qualifications.
  • Performance-based bonus opportunities tied to sales results and company objectives.
  • Strong earning potential for a Sales Manager who consistently develops the team and delivers results.
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