HVAC Comfort Consultant

Cranney Home Services•Danvers, MA

About The Position

Cranney Home Services is hiring an HVAC Comfort Consultant to conduct residential, in-home sales consultations. The consultant evaluates homeowners’ needs, recommends appropriate solutions, measures and sizes replacement systems, develops installation proposals, and works with the Installation Manager and subcontractors before jobs begin. The role focuses on building customer relationships, negotiating and closing sales, and delivering a positive experience from consultation through project completion. Compensation is commission-based, with a weekly draw against commission and unlimited earning potential. The position covers residential work only; commercial projects are not included.

Requirements

At least 3 years of successful outside sales experience, preferably in home services or home improvement.
Construction knowledge and strong mechanical aptitude.
Excellent communication, presentation, and customer service skills.
Strong organization, attention to detail, and follow-through.
Proficiency with Microsoft Office and CRM or sales applications.
Self-motivated, goal-oriented, and comfortable in a fast-paced environment.
Professional, positive attitude and a passion for helping customers.

Nice To Haves

Knowledge of local building codes and residential product lines.

Responsibilities

Conduct in-home sales consultations with homeowners.
Build trust by recommending solutions suited to each customer’s needs.
Measure existing equipment and properly size replacement systems.
Design installation solutions and prepare accurate proposals.
Perform pre-job site visits with the Installation Manager and subcontractors.
Develop lasting customer relationships through exceptional service.
Negotiate and close sales while providing an outstanding customer experience.
Work toward a 45–50% sales conversion rate and approximately $1.3 million in sales during the first full year.