HVAC Account Manager
About The Position
Hill York is seeking a driven, high-performing Account Manager to grow sales of service and maintenance agreements across commercial, industrial, and institutional markets. This hunter-focused role develops new business, expands existing accounts, and delivers consistent, profitable revenue growth. The ideal candidate is competitive, results-oriented, proactive, and motivated to achieve and exceed targets in a fast-paced environment. The role involves identifying prospects, building a sales pipeline, developing customer relationships, presenting and negotiating service agreements, and supporting account retention. The position also works closely with internal teams to support service delivery and customer satisfaction. Compensation includes a base salary, car allowance, and uncapped commission, along with a comprehensive benefits program.
Requirements
- High school diploma or equivalent.
- Ability to network, generate leads, close deals, and manage customer relationships.
- Strategic thinking and ability to identify and capitalize on opportunities.
- Strong communication, presentation, and interpersonal skills.
- Strong organizational and follow-up skills with attention to detail.
- Proficient computer skills, especially CRM, Word, and Excel.
- Ability to drive to customer sites regularly.
- Capable of standing, walking, climbing ladders, and using stairs as needed.
- Ability to work in commercial office, industrial, warehouse, medical, and educational facilities.
- Self-starter with a hunter mentality and passion for sales.
- Resilient, self-motivated, and comfortable working independently.
- Ability to navigate complex organizations to reach key decision makers.
- Customer-focused approach and commitment to delivering value and building trust.
- Excellent networking skills and ability to create opportunities.
Responsibilities
- Identify, target, and secure new business through cold calling, prospecting, networking, and referrals.
- Build a sales pipeline and manage opportunities through all stages of the sales cycle.
- Build and maintain relationships with owners, facility managers, and management companies.
- Research decision makers within target organizations and develop strategies to engage them.
- Conduct sales presentations and negotiate contracts to close service agreements at profitable margins.
- Maintain regular customer touchpoints to support satisfaction and long-term retention.
- Engage existing customers, ensure service expectations are met, address concerns proactively, and reinforce trust through consistent support.
- Respond promptly to customer inquiries and resolve billing, service, or agreement issues.
- Identify at-risk accounts and implement strategies to retain and strengthen relationships.
- Collaborate with internal teams to support seamless service delivery and customer satisfaction.
- Maintain accurate CRM records and provide regular updates on sales activities and pipeline.
- Monitor market trends, competitor activity, and customer feedback to inform sales strategies.
- Identify customer needs and discuss the solutions Hill York can provide.
Benefits
- Competitive compensation package including base salary, car allowance, and uncapped commission.
- Comprehensive benefits program.
- Competitive salary and benefits package.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
